Walla SoundReviews of wallasound.com

If I could give this company Zero stars, I would. I purchased a Bluetooth speaker from WallaSound after seeing the return for 100% refund (return shipping paid by me) 30 day guarantee. While waiting for it to arrive, I had second thoughts about the quality of the product so knew I would be returning it upon arrival after contacting them. Tried to contact at the customer service phone number (on the website) but no matter what day of the week or time of day, always got the “sorry we are closed” & “leave a message & we will call you back,” My call was never returned. Sent an email (from the website) and received an offer of 25% off plus a $50 gift card toward my next purchase from WallaSound. I replied saying no thank you & asked for their directions for returning product. I did this several times over several days & heard nothing. I looked up product return address. I then sent an email stating that I was returning item using tracking number without pre-authorisation as they never responded to any of my calls or emails. Further, I expected a response & refund from them or I would let my bank’s fraud department deal with it, I waited a week from when they received my return and nothing. My bank has refunded the purchase amount & investigating this company. Do not do business with them. You’ve been warned.

I ordered a Bluetooth speaker on 2/25. Was sent tracking emails that the speaker had been shipped by USPS. I reached out to them on 3/4 to which they said the package was in transit. Given the transit station was in FL where I live, I should have received it. And oh by the way, there wouldn’t be any transit issues with USPS as they are claiming on their website. This company is NOT legitimate! Since my emails asking for a full refund, they have not responded to me. I will be putting poor reviews on them anywhere I can to hopefully prevent this to happening to others.

Sound was actually a bit better (boomier base) than the Bose earbuds which had crapped out on me These things almost immediately lost their rubber fit collars and sure enough about 9 months later the right one ceased to function, by which time I'd already given up on them because no-one could hear me speaking in phone conversations. They had their chance, not buying anything from these scheisters ever again....... 👎

I am hoping they are good but I bought them 5 days ago for my holiday but they my have so far sent me 8 spam emails to update my order which tells me this is a scam company as no reputable company will keep emailing you to pay for more items to update my order which also means postage will be very slow as they haven’t posted my items in five days of paying Thank goodness I paid through PayPal if these are as bad as the reviews I’m reading here

I hope some day to change my review -- I've been waiting for 5 weeks for my purchase. No help at all offered by the business. I've assumed its just lost money. Be careful, I am now the proud owner of some Jabra earbuds which I am extremely happy with.

I had purchased these after I read reviews that these ear buds were so great, they were absolute trash. Very poor sound quality, musical notes you couldn't even hear and NO BASS. Call quality was WORSE with static constantly. I contacted what was allegedly their "customer service", apparently one person who looks at emails when she dam well pleases. I was given an address where I should send the buds back and did all that I was instructed to do, for NOTHING!!! I have yet to hear back from them, no acknowledgement if they received the buds back and certainly NOTHING about my refund. I am contacting my attorney, not because I want money back but to send a message that I'm not going to let them just walk away from their responsibilities!!

Don’t buy them, Wish I could give negative stars, purchased ear buds, had trouble from day one, notified company multiple times, ZERO response, even told them, fix issue n ill leave good review, nothing, I really think they just want your email, I’ve received at least 10 advertisement emails from them. Writing off $69.00

Bluetooth speakers given for Christmas I found rated BETTER THAN BOSE I OWN, so I thought I would purchase. BIG MISTAKE. Have tried to return broken speaker 4 times now in writing, and due to the poorest customer 'service', the entire order is going back. I have written to at least 4 customer 'service' people who request photos and reasons and 'we'll get back to you' responses EVERY time. NEVER AGAIN. I will go back to Bose and Ebay if I have to. I may report to DISCOVER and I would give this company a zero if I could...BUYER BEWARE!