Wall Art Istanbul Reviews | Read Customer Reviews of wallartistanbul.com

Wall Art Istanbul Reviews | Read Customer Reviews of wallartistanbul.com

Wall Art Istanbul reviews

Showing 18 reviews with 1 star · Clear filters

Ziya Ş.
Jun 10, 2026
Teslim edilen ürün görsel de daha büyük…
Teslim edilen ürün görsel de daha büyük görünüyordu. Ancak teslim edildiğinde çok küçük olarak geldi.görsellerinizi tekrar düzenleyebilir misiniz?
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Tumi
Jun 4, 2026
Awful customer service and extremely…
Awful customer service and extremely late deliveries for no reason!
Response from Wall Art IstanbulJul 13, 2026
Thank you for your feedback. We’re sorry to hear you feel this way. We contacted you several times, provided assistance, and answered all of your questions. Your order was delivered within the estimated delivery timeframe we provide, as we do not guarantee an exact delivery date. We also noticed that the review left on our website was 5 stars, so we were surprised by this feedback. If there is anything else we can do to help, please let us know. Thank you.
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Danya M.
Jan 20, 2026
Warrenty not honoured
I purchased a clock from Wall Art Istanbul in March 2024 for £213.33. The clock was shipped from Turkey and arrived after March 24. It stopped working within the first year. The company advertised a 5-year warranty. I contacted them via email to claim the warranty, and they informed me that it was no longer covered due to the time passed since purchase and offered no free replacement. I was not able to use the warranty as promised.
Response from Wall Art IstanbulMar 9, 2026
Hello, thank you for your message. As explained in our previous communication, the **5-year warranty applies to the product itself, not to the clock mechanism**. The item was purchased in **March 2024**, and unfortunately the mechanism is not covered for that duration. I appreciate your understanding. 🙏
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Çağrı Ö.
Jan 3, 2026
Teslimat süresi çok uzun
Teslimat süresi çok uzun. Hala siparişim kargolanmadı. Yurtdışına hediye götürecektim. Tam bir hayal kırıklığı
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SamirA A.
Dec 2, 2025
My product was damaged and you did not…
My product was damaged and you did not exchange it , I would never buy anything from you anymore
Response from Wall Art IstanbulMar 17, 2026
We did reach out to you previously and offered a replacement product to resolve the issue. If there has been any misunderstanding or if the issue is still not resolved, please let us know — we are here to help and make this right for you. Your satisfaction is very important to us, and we would truly appreciate the chance to assist you again. Best regards.
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Nida P.
Oct 27, 2025
I received the broken pieces of wall…
I received the broken pieces of wall art. Very disappointing. I need the refund of the order.
Response from Wall Art IstanbulMar 17, 2026
We did reach out to you previously and offered a replacement product to resolve the issue. If there has been any misunderstanding or if the issue is still not resolved, please let us know — we are here to help and make this right for you. Your satisfaction is very important to us, and we would truly appreciate the chance to assist you again. Best regards.
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Geo B.
Oct 13, 2025
Wall Art
Hey, I’m sorry to do that but I never received my product and nobody cared. I tried to call or get customer service didn’t have any response so please I pray five times a day so those are really important to me.
Response from Wall Art IstanbulOct 23, 2025
Hello, first of all, thnak you for shopping. We are sorry to hear that. As we talked on phone, the item was lost in transit. Therefore we replaced your order. Best regards.
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Seemeen A.
Sep 12, 2025
They not actual not send return lebal I…
They not actual not send return lebal I do so much request be careful before buying they people not coprate I lost $300
Response from Wall Art IstanbulSep 15, 2025
Hello, We would like to clarify that the product you initially indicated for return and sent us a photo of belongs to a different brand. Afterwards, you stated that you wanted to return the products you purchased from us, but despite our request, you did not provide photos of these items. Nevertheless, to assist you, we shared our return procedure and address information with you, as stated on our website. Our return procedure is provided in the “Returns” section of our website. We proceed in accordance with this procedure, which is clearly shared with our customers. You can still return the items, and if you have any additional requests, we are always happy to assist.
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