Wall & Associates, Inc. is one of the nation's leading professional tax representation and negotiation firms.We serve clients from our service offices located nationwide to help solve both federal and state tax problems.
Wall & Associates (wallandassociates.net) has 120 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Also known as
wallandassociates.net
Website
wallandassociates.net
Category
Accounting & Tax
Location
Washington, District of Columbia
Listed on Five Star Index
2026
About these reviews
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The company replied to 41% of reviews.
Latest
Most recent review: January 2023.
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Excellent job done by Joy Blankenship . In 2014 I had significant business losses, but IRS rejected to except my tax return and requested $32k+ in additional taxes. I paid thousands $$ to so called "tax specialists" from H&R, Fiducial and others. Nothing happened. Unpaid Tax Balance grown to $46k. In 2019 IRS placed liens against my property and began garnishment. At this time I was recommended to get help from Joy Blankenship . She is smart, professional and what is most important knowledgeable. She took my case to IRS in April and three months later IRS removed liens and sent me a refund for garnished money. Problem solved. Brilliant job. Thanks to Joy Blankenship. I would definitely recommend her service to a friend!
Vlad R
Response from Wall & AssociatesAug 29, 2019
Thanks Vlad for reaching out and letting us know about your experience in working with our office. We've let Joy know about your kind words about her dedication to your case. If we can be of any further assistance please don't hesitate to reach out and let us know!
Thanks!
OJ
Ollie J.
DO NOT USE THIS COMPANY FOR ANYTHING
DO NOT USE THIS COMPANY FOR ANYTHING. They will lead you on for years with no resolution to your tax problems and collect their large fee every month. Don’t do it😡😡
Walls responded to my review with a lame answer. Look people listen to me, as a previous customer of Walls.....DO NOT USE THIS COMPANY......you will regret it. Go online and look at reviews . There is/ was a case action lawsuit against them for misrepresentation. There are so many bad reviews. I wished we had researched before we got sucked in.
And plus Walls, you did no favor to us, we paid for everything you claimed you did, which was nothing!! The couple of months we did not have to pay was because of something you did not do; and It does not compare to the thousands of dollars we paid for inept service. Our lives are so happier now since Wall is no part of it. Listen people do not, again I will say, do not use this company
Response from Wall & AssociatesJul 2, 2019
Thanks for reaching out. There is nothing we can say in this response that we have not already expressed to you or your spouse verbally and in writing, Your spouse and you are WELL aware of the actions that transpired on your case. Your case has been closed with our office for almost an entire year.
We will further state that it doesn't make much sense for our office to agree to waive a number of our fees if as you allege, we were leading you along.
You are furthermore well aware of our attempts at getting an offer accepted on your behalf and resolving your account via payment arrangements. These are all actions a company "leading" you along would not perform.
We have went above and beyond in working with you and feel we have been way more than accommodating in your particular situation.
MS
Michael S.
These people are crooks
These people are crooks. They run you around and they do absolutely nothing. They don't return your calls. Do yourself a favour and call your attorney general to find a reputable tax relief firm. This company is being sued by more then one state for fraud! Stay clear of them. Don't believe one single positive review on here.
Response from Wall & AssociatesJul 2, 2019
Thanks for reaching out. You ended service with our company in November 2017 after stating you had someone else working on your tax problem. You allowed our office around 6 months to complete a case in which you had failed to file tax returns for over 9 years. That is simply not enough time to complete a case with so many variables.
While neither of us are obviously interested in continuing our representation relationship, we are always willing to discuss a case with someone. Should you have general questions and need basic guidance feel free to reach out to us at (800) 989-5911.
GS
George S.
Unpaid Taxes
Excellent company to do business with. They stayed on top of my case and updated me as needed. I owed the state $80,000 and they got me a Offer-In-Compromise for $8900 paying $150 a month until paid off. Would definitely recommend them to anyone having federal or state tax issues. They removed a big burden off our shoulders.
Response from Wall & AssociatesJun 25, 2019
Hi George,
Thanks for reaching out. We are thrilled that we were able to be of service to you. Thanks for the vote of confidence!
JB
Jeanne Brannon M.
Bad company, scam artists
I am convinced any good review here is a fake. This company took $30,000.00 from us and provided NO HELP in almost 18 months ! We had to hire another attorney (a reputable one) who did resolve our tax issue in just a few months. Wall and Associates took our money upfront and monthly. They would never return my calls or update us, they gave us extremely poor advice which got us into MORE trouble with the IRS, our bank accounts were cleaned out by the IRS several time (which W and A said they would protect us and did not). The Attorney General of Virgina has filed a lawsuit against Wall and Associates for alleged violations of the Virginia Consumer Protection Act. We are told we probably will not recover any of the $30,000.00 they stole from us but I am glad they cannot do this to anyone else !!!
Response from Wall & AssociatesJun 21, 2019
Thanks for taking the time to reach out to our office. We have reviewed your case and our version of events varies considerably with your version of events. We actually show a fairly consistent stream of communication not only with you, but the revenue officer assigned to your account, You ended services with our company in September of 2017 and during your final call with us didn't bring up any concerns or issues you wanted us to address. Did something change in two years? Unfortunately, when you owe amounts approaching the level the IRS was stating you owed - collective action can be hard to predict.
Finally our office has no control over the reviews posted by individuals - either good or bad - but our office will obviously defend ourselves against statements which are untruthful and inaccurate.
If you want to speak with a member of our office regarding your time as a client of our office we can be reached at (800) 989-5911.
WE
wen
t take about 2 year but we went from…
t take about 2 year but we went from 30k and settle for just 100 still save me a lot of money. Highly highly recommended. Just ask for Mandy. She will work with you. It just need some time. You will save a ton of moneys.
Response from Wall & AssociatesApr 25, 2019
Thanks for taking the time to reach to out to our office and for letting us know about your positive experience in working with us! We let Mandy know about your review and she wanted us to let you know she appreciates working with you!
DL
Doug L.
Great experience ... great service!
I have had two experiences using the services of Wall & Associates for assistance and support in dealing with the IRS.
My first tax situation was for settling back taxes which had accumulated due to business issues, and which related to unfiled tax returns for several years. The IRS had calculated the total owed as over $90,000 with penalties and interest. I had tried to access assistance from another firm for help in settling the matter prior to finding Wall & Associates. I made no progress with that other firm after paying them a significant flat fee up front.
Rather unnerved, exasperated and fearful of the unknown ahead, I began searching for another option and found Wall & Associates. They initiated action right away on my behalf. Jessica Smith of Wall & Associates was assigned to my case and she worked very diligently for close to two years - then finally reached an agreeable compromise with the IRS on my behalf. I was very glad that Wall & Associates had worked with me on a flat fee up front basis, as my total fee from them may have been much higher if they had been charging me on an hourly basis. Jessica Smith got the disputed amount settled with the IRS as an “Offer in Compromise” for approximately $17,000. It probably could have been settled for much less, except that I had accumulated a balance in a 401k by then, and because of this the IRS refused to go any lower on the settlement amount.
I feel that Jessica Smith of Wall & Associates did a great job in getting me all the way through the “Offer in Compromise”! She knows the system, she knows the paperwork, she knows how to handle IRS personnel, and she knew how best to handle me when I was at a time of great distress. Jessica is quite easy to work with, being friendly and personable. I had good confidence in Jessica throughout the process that things would turn out ok, and they did.
Since the time of my “Offer in Compromise” settlement I have been successfully and timely doing my own tax returns using Turbo Tax software. At completion of my tax return each year, Turbo Tax software always offers the option of obtaining a “Tax Audit Defense” Certificate for a small fee (less than $100). This is essentially the purchase of their support offering and their assistance in case of a tax audit. I have always opted in – just for extra security as something of an “insurance” policy, as I am still jittery about the IRS. I did this even though I never really knew what services Tax Audit Defense would provide for me in the event of a tax audit. Then my second tax situation occurred. I was notified around Thanksgiving 2018 that my 2016 tax return had been pulled for an audit by the IRS. The first thing I did was contact Tax Audit Defense (the Turbo Tax program) and alert them of the tax audit. They “sprung” into action immediately, asked for a copy of my IRS notice letter, and then essentially proceeded to tell me I had no choice but to do everything and provide everything exactly as the IRS had asked for it – some help that was! To add insult to injury, they pressured me via email frequently to demand, and seemingly add threats to my life that I must hurry up and get information submitted or I would suffer penalties from them!!! I felt like I got absolutely no help at all from Tax Audit Defense and received no value add in exchange for the monies I had paid then over the past 10 years. I was very frustrated and felt very let down by Tax Audit Defense. The very next thing I did was call Jessica Smith of Wall & Associates, told her my situation, and asked her if she would “rescue” me again. She once again took me and my tax audit case on, for a very fair and reasonable fee. She immediately took REAL action, contacted the IRS on my behalf and skillfully began guiding me along a success path of developing an appropriate document package, that as it would turn out, got me through the upcoming tax audit with my pain and distress quite minimized. Jessica told me that my tax audit had been a “random” audit, and that my return had not been selected because of an observed deficiency in the return itself. With Jessica’s great support, I was basically able to carry on my normal life through the audit process.
My experience with Wall & Associates is one of confidence and success! As you can probably guess, I would recommend Wall & Associates, and I will use them again, should the need arise.
Best wishes in your own tax endeavors,
Doug L.
Response from Wall & AssociatesApr 23, 2019
Thanks for reaching out and letting us know about your fantastic experience in working with our office!
EW
Efrem W.
Great Teamwork!
Great Teamwork!
I'm a first time business owner and found myself $80k in dept due to mishandling my tax filing and lack of communication with the IRS. Mrs. Brandi Hendricks and the Wall & Associates team help me to suspend incorrect payments and avoid tax liens from the IRS. The process was slow at first. Once I applied myself to help out, I discovered where I was making my mistakes. Brandi and I worked together for quick response and resolution from the IRS. As the result, my tax bill was reduced from $80k to $6k. Thank you Brandi and Wall & Associates for your professional help!
Response from Wall & AssociatesFeb 18, 2019
Hi Efrem,
Thanks for taking the time to leave us the valuable feedback! We appreciate you being a client of our office and allowing us to assist you in the resolution of your tax matter.