Wall & Associates, Inc. is one of the nation's leading professional tax representation and negotiation firms.We serve clients from our service offices located nationwide to help solve both federal and state tax problems.
Wall & Associates (wallandassociates.net) has 120 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Also known as
wallandassociates.net
Website
wallandassociates.net
Category
Accounting & Tax
Location
Washington, District of Columbia
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 41% of reviews.
Latest
Most recent review: January 2023.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Well people there's no sense of me pleading my case it's the same as yours everything was almost identical they done the same thing to us charge us an awful lot of money for doing nothing somehow they're hiding behind the law they're not very good tax people but they must have a hell of a lawyer in my most blue-collar humble opinion these people or money grab and scum they kept us scared thinking we were in big trouble and mostly kept us in the dark charging us monthly fees every time we called them they had some sort of an excuse for why it was our fault things weren't moving along until I realized they were just stringing us along to suck as much money out of us as they can in the end they saved us nothing only cost us more money than we owed my advice to everyone here we should file a class action lawsuit against their company and and expose these evil people to the world
Response from Wall & AssociatesSep 21, 2020
Thanks for reaching out to our office. We take every complaint seriously and look only to do what is best for each of our clients. Unfortunately, with the information provided as part of your review we are unable to identify you as a client of our office.
Please contact us at (800) 989-5911 if you had a legitimate experience with us and want to speak with someone regarding your case.
RA
Ralph A.
Wall & Associates are scammers
Wall & Associates are scammers. Took $8900 of my money and did not deliver. Could not accomplish anything with the IRS. KEPT getting my wife's income wrong despite our providing all required documentation . DO NOT GET RIPPED OFF BY THEM. They are being sued by at least one state. Maybe more at this time.
Response from Wall & AssociatesAug 20, 2020
Thanks for reaching out to our office and for letting us know about your experience. It appears that the first financial statement you returned signed did show a significant difference between what our office had calculated as your wife's income and what was listed on her paystubs. This was subsequently corrected after we were notified of the error. All subsequent financial statements only showed minor adjustments to her income. Subsequently, due to concerns you had on the case, our office even agreed to waive a set number of monthly fees you had agreed to pay in the interest of customer satisfaction. We feel we handled your case appropriately and are ready to defend the work that transpired on it. If you require any further assistance we encourage you to reach out to our office at (800) 989-5911.
TA
Tarkyno
Consumer Beware!
Consumer Beware!! After one year of pulling our leg and having us continuously send in documentation as well as taking 400 a month from us on top of the initial thousands of dollars in retainer fee, this company tells us that realistically it is not worth it for us to sumbmit for a settlement. So basically after paying this company 6500.00 which we could and should've used to pay our taxes owed, we are now out that money for a company who was dishonest since the beginning. Brandy Hendricks was absolutely awful -- she would call us back after hours and not get back to us in timely manners. We had to be the ones constantly reaching out and asking for updates. On numerous occasions we had to resubmit paperwork again and again only to be told finally that they could not do anything for us. In December, Devon from Client Services Group contacted us because he said he was investigating Wall & Associates and Brandy for taking so long to settle our claim and we received a break from the 400 a month from February until now. If we had not called them, they were going to restart taking out the 400! We did not read all of the negative reviews until after paying the initial 2500 retainer and thought they would help us but now I see we were scammed like many others. BUYER BEWARE -- we plan to get a lawyer and fight this. They are NOT lawyers and pull your leg until they have taken enough of your money and then don't help. GO WITH A REAL LAWYER and/or settle on your own. These people should be ashamed of themselves taking money from already hard working people.
Response from Wall & AssociatesMay 13, 2020
Thanks for reaching out and for letting us know about your experience in working with our company. Wall & Associates, Inc. is an administrative tax representation firm. As you state, we do not handle tax matters requiring legal assistance. Every client must sign our Administrative Tax Controversy Agreement, which clearly outlines this fact.
Our office kept requesting updated information to confirm the accuracy of the financial statement our office was working on with you. As you state, in February of 2020, our office agreed to waive fees ordinarily due and payable to our office. This consideration was granted to you, as detailed in our February 4 letter, as a customer service gesture to address concerns you had with the services our office was providing. We also offered you an opportunity to have your case switched to someone else. You opted to keep the same caseworker.
Unfortunately, upon review of the financial statement, it did appear there would be challenges in submitting an offer for your case, and we explained those challenges to you. We offered you alternatives to submitting an offer during this call.
As of May 12, 2020, you have requested to cease services with our company. Per this request, members of our Client Services Group will be reaching out to you. In the event you want to speak with someone before them reviewing your case and contacting you, we encourage you to reach out to us at (800) 989-5911.
LA
Len A.
My tax issue was resolved in 4 months…
My tax issue was resolved in 4 months and with a very positive outcome. The people representing me stayed in contact with me and kept me apprised of events. I was very happy with the professional attitude of the team working on my behalf.
DM
David M.
BRAIN IS GREAT
BRAIN IS GREAT. I have worked with a lot of attorneys, Brain is right up with the top attorneys.
KG
Karen G.
I recommend Walls&Associates because of…
I recommend Walls&Associates because of there professional attributes. Positive information that ensures a positive result.
Response from Wall & AssociatesMar 11, 2020
Thanks for letting us know about your experience thus far with our office. We appreciate you taking the time.
RG
RG
We are very early on in the process
We are very early on in the process, but the follow up from the Wall team had been outstanding.
Response from Wall & AssociatesMar 6, 2020
Hello RG. Thanks for letting us know about your positive intake experience. Our office appreciates you taking the time to leave this feedback.
RH
Robert H.
Taxation is Theft
The honest and straightforward approach to my case by Wall & Assoc. gained my trust right away. Thanks !!!
I’m not a super tech guy so I had a bit of a problem with the app to digital sign some forms but finally got it. New experiences aren’t all bad. I’m confident that my case will be handled professionally.
Taxation is Theft, IRS is Criminal
Response from Wall & AssociatesMar 5, 2020
Thanks for reaching out to our office and for letting us know about your experience in working with us!
