WagmoReviews of wagmo.io

Wagmo claims to prioritize extraordinary care for pets and their families, but my experience has been far from extraordinary. Their promises of making pet care easier and providing financial relief feel empty when their claims process is unnecessarily difficult and unreasonably strict. Despite doing everything I could to meet their requirements, they seemed more focused on finding reasons to deny claims rather than supporting me when I needed them most. The lack of flexibility and empathy in their process directly contradicts the values they advertise, making me question their commitment to pet parents. I expected more from a company that claims to empower pet owners and simplify care. If you're looking for pet insurance, I’d recommend finding a provider that actually stands by their promises and offers real support when it matters.

I’m on a Wagmo Wellness plan and have had a great experience so far! I took my senior chihuahua for an exam, Blood work, urinalysis, Rabies vaccine and a toe nail trim. It came out to just shy of $400. I only ended up paying $118 and got reimbursed in under 48 hours. Impressed, glad I got the same plan for my cats!

I had my senior dog on wagmo for years with no claims filed. When we got our new puppy we enrolled her on wagmo as soon as we got her. When the puppy turned one we discovered she had luxating patella on both legs 😕. We were recommended to do surgery one leg first as she was having lameness everyday several times a da and it might all resolve with one leg only. Thankfully we had wagmo insurance and they reimbursed for surgery on the one leg. Unfortunately, they decided at the end of this year not to renew our insurance due to their risk increasing because of our puppy’s condition. They did not renew the puppy’s or my senior dog (which I have never filed a claim for in years that I’ve had the insurance). This has been very disappointing since now my puppy has a preexisting condition and even though I got her insurance when we first got her now she won’t be insured on her knees when we get new insurance. Not only that, I have to find a new insurance for our senior dog. Keep in mind that once your dog has a condition they can decide not to renew.

I am deeply disappointed and frustrated with my recent experience with Wagmo Insurance. I had to face a stressful situation when they unjustly denied coverage for my pet's treatment for Addison's disease, claiming it was a pre-existing condition, which it clearly was not. Despite providing clear veterinary documentation that showed no prior diagnosis or symptoms of Addison's disease before my coverage started, Wagmo refused to cover the necessary treatment. The vet’s records clearly stated that there had been no indication of Addison's disease or an Addisonian crisis prior to the commencement of the insurance coverage, which should have qualified for coverage under the terms of the policy. This denial not only caused financial strain but also put my pet's health at risk. The situation suggests a serious flaw in how Wagmo handles claims and their consideration for the well-being of our pets, which is supposed to be their core responsibility. I expected much more from Wagmo, especially given their promises of comprehensive coverage and support. This experience has left me questioning the integrity of their operations and their commitment to pet owners and their companions. I would strongly advise pet owners to consider other insurance providers who may offer more reliable and transparent services.

THE WORST! I paid months worth of premiums for two dogs. I sent in a Claims for both of my dogs and it took almost 3 months to have the claims “reviewed”. After multiple emails asking what was happening I finally got a denial. But I had been paying large premiums every month for coverage while they made me wait. I realized this was a scam they play. As a result of my legitimate claims being denied there was no sense going forward with the plan because every other claim would be considered an “existing condition”! Even if it had nothing to do with what they previously denied! I spoke to my vet about this and she said she had heard this about Wagmo from other patients. Save your money. This insurance is an absolute scam.

This company is full of hot heads who raised a bunch of daddies money. Hired incompetent people and their customers hate their company. Trust me, stay far away! I have sold over 5,000 insurance polices and not 1 they would choose Wagmo. Stay away! Not to mention the break laws with their lying tactics. I have email proof that they pay for lead but after 50 attempts to prove it they were never tracked our counted.

So -- I bought the wellness plan - submitted a claim ... they paid quickly ... I was happy. Today -- I submitted another wellness claim ... it was rejected. I went to cancel the policy and they told me it would be a $200 cancellation fee .... this is a scam. Someone should report them to the insurance commission. DO NOT GET WAGMO!

Amazing wellness plan. Have had 3 claims already. They approved them all within 24 hours. The funds were in my bank the next morning.