WaggyReviews of waggy.pet

Horrible company to go through with. Horrible service. I’m not sure if it’s a robot behind the screen because it continuously gives me similar responses AFTER I’ve asked it something. Dummy. Completely over this company, no answer, no call backs, crappy responses. Gets no where.

Do not use this site! Took my money and got nothing in return.

I received a tiny stuffed dog that was not the item advertised on FB. This toy would have cost about $10 in any toy store. Nothing like what is advertised. Like other reviewers, I want my money back. This is fraud big time selling something else and charging $50 for it

This company needs to refund my money, for the little cheap looking rag dogs I received. I want the address to send them back, but before I do, I want a refund, the same way they took my money first and sent me these pitiful looking fakes. They knew this isn't at all what had been advertised. It was a big scam from the beginning. I have absolutely no use for what I received. Here they are trying to just extort money from my account, $24.99, even after the fact.

I ordered 3 of the waggy dogs from Kiro Bands for $19.99 each. There was a mystery box for an additional $24.99 added to my order which I did not ask for. My credit card was charged on December 1, 2025. I kept checking the shipping status which showed a shipping label was created on December 6, I kept checking and it kept showing waiting for product to pick up. I emailed the support team and finally got a response that they would ship immediately. I went on line December 14 and found that the whole thing was a scam I emailed the support team on Dec 15 to cancel the order. I also called my credit card company and reported the scam I opened a claim with them for the two charges on my card. I received and email the following day from the scammers and was told that it was too late to cancel the order, because it had shipped. I got the package the next day with cheap Chinese made toy dogs that are nothing like the fake add. I received another email from the support team with Kiro Brands letting me know that both charges on my credit card were being refunded. I got an email from my bank on the 18th showing the claims were closed and the money was sent back. I still have these 3 cheap fake dogs. I inquired about how to send them back. I received a response on December 22 with an address to China and to insure the package at 10 pounds. The weight of the original package is less than a pound. I responded that I am not going to pay for shipping to China. I noticed that shortly after the original purchase that the add never shows on you tube. My Norton antivirus blocks the sight as an e-scam company.

I ordered 3X Waggy's they added a 'Mystery Box" and charged my bank card, but never e-mailed me delivery info! $80 up in smoke!

I have taken THREE of their questionnaires and each returning letter is dated the exact same date as the first one. DO NOT USE WAGGY - they will take your money, not deliver proper dated letters and you will NOT receive a refund.

Their ESA letter does not hold up to scrutiny. The therapist who writes it has a legit license but has a voice mail greeting that says she doesn’t speak to landlords and any requests must be done through “your portal” My landlord asked me if I can obtain an ESA from someone else and WAGGY claims their 100% guarantee is that you would not be rejected from obtaining an ESA.