Maura M.
They offer discounts they do not honor
For three years I was a loyal customer at wag.com. As of this morning I am no longer a customer. They were offering $15 off for purchases of $75 or more. I made my purchases and when I went to check out there was no discount. I called them and was on the phone for 20 minutes before she figured out that I did not have enough "qualifying" items in my basket. She said dog food didn't qualify as a pet item - a clear indication that "qualifying" items to get the discount were so limited. They were just offering the discount to get you to click on the site. I switched to Chewy.com and my dog food, same brand, was $10 less.