WackyDot Reviews | Read Customer Reviews of wackydot.com

WackyDot Reviews | Read Customer Reviews of wackydot.com

WackyDot reviews

Showing 7 reviews with 4 stars · Clear filters

Claudia H.
Nov 8, 2014
Super Service!
Trustable company. Clear communication. Very happy with my Spigen tough Armor.
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kinkykaitlyn
Oct 23, 2014
Great Customer Service
Ordered a case a while back for my Galaxy S5, and it had a slight delay in shipping. Reached out to Wacky Dot and they offered me a discount on the case to make it up to me. Appreciate the effort on Wackydot's part to make things right. Overall a great case and because of the great customer service would consider future purchases through wackydot.
Response from WackyDotNov 5, 2014
We are extremely sorry about the slow delivery time on your order. There were a number of delayed cases for Galaxy S5 from early October, which caused issues getting some orders processed. We did put a notice on Facebook and on the Contact Us section on our regarding the stock delays. Sorry an email wasn't sent notifying of the delay. Our normal delivery time is always within 4 to 12 so it is not within our usual service standard at all. Please feel free to contact us regarding a discount or free gift as an apology for this. We will work hard to improve our service in the future, and will make sure every order is delivered within the usual 4 to 12 day delivery period.
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Taoufik
Oct 8, 2014
Great service
Product wasn't the one i was expecting. Emailed wackydot i wasn't happy with the product and it was no problem to get a refund. Within a few days i had my money back. Trustable company with great service
Response from WackyDotOct 14, 2014
Thank you for your support. We will keep working hard to provide great customer service.
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Rosemary J.
Oct 5, 2014
Great communication
Great communication from this company and a quick service
Response from WackyDotOct 14, 2014
Thank you for your support. We will keep working hard to provide great customer service.
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Ken M.
Sep 17, 2014
Slower delivery speed but ok for the price
Ordered a new case for iPhone 6 and it took a little over a week to come. Other than that, no problem with the order.
Response from WackyDotOct 14, 2014
Thank you for your support. We will keep working hard to provide great customer service. We will work at improving the shipping time.
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Linda D.
Apr 27, 2014
Tracking not up to date but reputable company
The tracking info wasn't up to date and it was a little late in delivery, but overall it was a good shopping experience.
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Ivan H.
Apr 2, 2014
I ordered a phone case and it arrived within 8 days.
I was impressed by the prices and low shipping cost. I was skeptical about ordering but everything turned out ok. Shipping time was a little long, it took 8 days to arrive.
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