SR
Awful
No customer service. Emailed multiple times. The items they sent were replicas. Don't buy!
We work hard to make our customers happy, by providing low prices and excellent service.
WackyDot (wackydot.com) has 64 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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SR
No customer service. Emailed multiple times. The items they sent were replicas. Don't buy!
Deva
Don't buy. I was suspicious about the name but didn't follow my gut. i'm out $24
Steacy
I now tell everyone not to order from this site. I was given a faulty tracking number. the website for tracking says the tracking number is suppose to be 35 characters long, mine was 15....like come on. And I have not received my order yet. Im not to worried about my 40 dollars going missing Im just upset that a site could do this to people. Now that I see the reviews from this site, I wish I had never ordered from here. I emailed the company but they have no returned my email. Which seems like an on going thing. But revenge is good, cause I know a lot of people that have seen the site and wanted things from it, and I have advise them not to.... I will post the site on my Facebook aswell to make sure the word gets out about this stupid site. I think anyone who has had a bad experience about this site should do the same.
Teelier W.
I ordered an iPad mini case and they sent me a flimsy piece of junk, which looked nothing like what I paid for. I contacted them and they assured me in an email that they would fix it and send me the right product. I waited a month. Nothing. I tried to contact them again and I was ignored. It has been 2 full months. Plenty of time to fix this problem. I do not recommend this site at all. They are dishonest.
Customer David Lifton. ( Tea on the G.
First Bluetooth arrived, supposed to be new, was scratched and was in Mandarin. Sent complaint and was assured a new one in English would be sent which arrived today three weeks later, In good visible order and works well with one major problem the button to answer the call and end the call does not work at all and is not easy to tune the phone in. They obviously buy new but faulty equipment. I advise spend the extra and by from a proper company a new boxed and working Bluetooth. IT GETS WORSE HAVING ASKED FOR A REFUND ON SEVERAL EMAILS THEY WONT REPLY TO ME ANYONE KNOW HOW TO TAKE LEGAL ACTION
Jugan
I purchased my phone case in the middle of march expecting it to arrive with in the first couple weeks of April. When it didn't arrived I called WackyDot to confirm delivery. They said that my order could not be located and a refund could be issued. I then ordered a case from Amazon (which shipped the very next day). When I asked for my refund from WackyDot they said they found the order and it should be arriving next week. I told them I no longer wanted it and I wanted to return it; this is when they stopped replying. The case arrived broken and now I can not even resell it.
Megan C.
Update: it has been one year and one month. No reply. I had to buy my own charger for my forth replacement jawbone as they didn't send me one. I have now plugged it in and it shorts out my computer. I am an electrician and there is nothing wrong with the charger. I've just sent my final email and am going to go down the road of legal action if they don't reply to this last one. I emailed through the site so they cannot claim it is "spam" and did not receive it. My dispute has been going for over a year. Broken, fraudulent Fitbit, 3 times. After the third one didn't work they started to ignore me. After 50+ emails, I wrote a review. As soon as they saw the review, they miraculously replied to my emails that same day, saying they must have been going to 'spam'. They said they no longer sell fitbits but will send me a jawbone if I delete the review! It arrived with no charger so I cannot use it, so I don't even know if it works! It is also a medium when I ordered a small, so it will not fit even if it did work after I BUY a charger. They have not responded to any of my emails. The company is also based in Hong Kong, although they claim to be Canadian. Avoid. I am out $100 and a year of unanswered emails.
Response from WackyDotMar 25, 2015
As stated on the product listing, the product was not to be provided in a retail box, which is why it was sold for below retail price. It was an open box product that you had purchased. Please get in contact with our customer service for follow up regarding the exchange. We always respond to messages within 24 hours during weekdays.
Wijnand
In november 2014 I ordered a case for my mobile phone, but didn't receive it. I contacted Wackydot and I was told that the product was sent, but could not be delivered by our postcompany, because no one was at home. So the postcompany should have returned the product. This is very strange because our postcompany always leaves a note or deliveres at a neighbour. I didn't receive a note. I gave Wackydot my businessadres, where there is alway someone at working hours available, so they could ship it again. I was told they would ship the case again. This was in the beginning of December 2014. Until now, 18 januari 2015, I didn't receive anything. After contact with the company again they told me the shipment could have been either lost or delayed. I don't believe this, so asked them to pay my money back. Since then I never heard anything from them. Note: After paying it seemed that my payment went to a Chinese bank. I wonder if Wackydot is realy American.
Response from WackyDotMar 25, 2015
Please get in contact with us for follow up. As we had explained before and which your tracking proved, you didn't provide a valid address so the package was returned.