VvsboxReviews of vvsbox.com

The chain I was sold was advertised as moissanite. I made sure what I read before I bought it. The price was really good, but I had a feeling it was too good to be true. As soon as I got it, I put my diamond tester on it and it didn’t even react. I could’ve got the same necklace for $20. Cheap CZ. & trust I’ll be making posts about this, letting people know not to get scammed by VVS box because they sell un authentic products and lie to their customers

I ordered a necklace from VVSBox that was advertised as moissanite. According to their description, they sell moissanite stones, which are supposed to be laboratory diamonds and should pass a diamond tester. When the necklace arrived, I was extremely disappointed. The chain was clearly NOT moissanite. It did not pass a diamond tester at all and did not have the look or quality of real moissanite. When I contacted their customer service to point this out, I received a very unprofessional and misleading response. They told me that: • “For moissanite you have to pay more” • There are “different versions” of moissanite • And that “not all moissanite passes diamond testers” This is simply not true. If you claim to sell real moissanite (lab-grown diamonds), the stones should pass a diamond tester. If they don’t, then it is not real moissanite. Advertising it as such is misleading and dishonest. When I asked for a refund, they refused to properly help me. They said I would have to pay a very high return shipping cost myself, because the products are shipped from China, and they were not willing to cover these costs. The only “solution” they offered was a discount to place another order, meaning I would have to spend even more money after already being scammed. Overall, this feels like false advertising, poor customer service, and no responsibility taken for selling incorrect products. I would not recommend VVSBox to anyone looking for real moissanite jewelry. Be very careful before ordering.

It's a absolute scam so not attempt to purchase anything from this site

I still have not received my order, and it’s apparently coming from China

I ordered a ring that sait it has moissanite and a chain that said it has moissanite. It took forever to get to my address. Then when I opened it and I'm super pissed. The jewelry that was sent to me definitely doesn't have moissanite. Plus I paid extra to cover mistakes or problems in shipping. This company lies to you about the products on their website. Then they will rip you off and send some crappy jewelry. And when you try to get your money back they make it impossible to get your money back.

Sent wrong size ring to me! Very upset

It's been almost a month since I've ordered my items from Vvsbox... Haven't even heard anything since a few weeks ago when you gave me 30% off my next order... There will be no next order... So to accommodate me would have to be a gift card for $350 to spend on any website in which I choose... This is the worst treatment I've ever seen or been a part of... I don't NOT SUGGEST THAT ANYONE SPEND THEIR MONEY HERE!!!! GO TO HARLEM BLING,!! THEY WILL BE A COUPLE OF DAYS DELIVERY AND THE ITEMS ARE BEAUTIFUL INDEED!!!! THIS SITE IS A BUNCH OF B.S. PERIOD.

My chain broke as soon as I tried to open the clasp. Now it cannot be worn. I would like a replacement!