VuduReviews of vudu.com

If I could rate them lower, I would. I ordered a movie and received an error message. I then contact Vudu to inform and to rectify the issue so that I can enjoy my movie. They disconnected the call 4 times. I then did a chat and the rep was rude and did not resolve my issue, but referred me to Roku. After contacting Roku, it was a Vudu issue, so I did another chat and the agent told me to “refer to my email”, then disconnected the chat. Worst customer service EVER!!!

They list movies to rent or buy but once you make the purchase the actual movie that plays is not the movie you bought. It's a bait and switch scheme. When I tried to get my money back the amount of time and effort it took me was ridiculous. Terrible service!

Don’t trust them with your credit card information. We were hacked, and charged ridiculous unauthorized charges to our credit card. Vudu refuses to refund the unauthorized charges. We were out of town and the device used to make the unauthorized charges was never used that day. The videos have never been watched, nor are they shows middle aged adults would purchase to watch.

BE WARE!!!! Rented a movie and thought we had 30 days to watch it. So I started watching it got about haft way done and had to pause it. Started watching it two days later and it resumed fine but about ten minutes into it, it stop and said I would have to rent it again or buy it to watch last hour of it. So I called to see what happened and they told me once movie is started you only have 48hrs to watch it. No body ever explained that to before this. They would not give me a credit or restart movie. They said I would have to pay again. They offered to email me the terms of use after the fact. Never was offered before. So never the less I will never use this tight ass rip off company again for my movie rentals. They are nothing but robots that need oiled. If you rent or buy from these morons good luck. You have been warned Please pass this message on to your family and friends Thanks

False advertisement- the trolls band together is showing that it was $4.99 to rent and when we got to inside the app it has $19.99.

Why advertise and sell a season of a show that you don’t have rights to? When the show is being aired elsewhere and it’s weeks behind on Vudu. Seems a bit ridiculous. DO NOT GET VUDU!!

I rented a movie and their app just won’t play it so I immediately went to prime video to rent the same movie because i need to use it for my class. I called them twice and they keep cutting the line after telling me they can’t give a refund. So unprofessional.

I purchased a movie from Vudu. When I tried to watch it , it would not play. After contacting Vudu customer service and waiting 4 months all the while only receiving bot responses I had my credit card company refund the purchase. Then Vudu cancelled my service. Vudu became mad when I stopped them from stealing my money. Just beware and purchase from their competitors like amazon, movies anywhere, etc.