VuduReviews of vudu.com

I would give them Zero if I could! I downloaded the Office on my PC and it worked for a bit before I reached out to them and said downloads were only compatible with Apple. I know about 50 people wanting to stream this show again. They LIE and are not straightforward on their website. I will continue to review until I get my $74.00 back on a joke and a lie!

Worst customer service I have ever experienced, I will not do business with Vudu again and I suggest others do not ever use the Vudu service. I have three coupons from recently purchased Ruku devices and they are not working. After contacting via phone 2 times and opening a ticket on the Vudu web support system, including uploading copies of the 3 coupons, Vudu still will not credit my account. They are closing the ticket! Based on the reviews I am reading and my own experience, Vudu is a company that wants to go out of business!

I can load everything perfect. all of their ads, previews, but my movies? not so much. won't load my movies. went to Netflix? loaded immediately, went to Hulu? loaded immediately. back to vudu? loading.

For $20 to rent a “Home Premiere” you have only 24 hours to watch it & it will shut off, regardless if you are already in the process of watching it (instead of stopping you from rewinding or starting over). What a greedy little group of thieves in these Covid lockdown days.

Rented and downloaded 6 movies. Only 2 played. The other 4 would not. But...they still took my money!

I have two negative experiences with vudu.. first I bought a movie from Walmart and was suppose to come with a digital copy printed on the receipt which did not print yet again (3rd time that’s happened to me) so this time I called vudu followed instructions and submitted my claim and they responded that I didn’t respond in time (which was right after I got off the phone with them) and said they would mark my case as solved and then never responded again... now I’ve been trying to update my account information for a few weeks online and it keeps automatically logging me out and won’t let me change my vudu password on my phone or computers... I mean vudu is just slack and pathetic all around... do better

Got the run around that its not Vudu's fault if digital code doesnt work for UHD. I bought the 4K bluray with the Digital code but when claimed got the HDX. Beware, an UHD title might not be claimed. You will receive a HDX and Vudu says its the studios decision and to contact them.

Puchased about 15 digital instawatch movies from Ultracloud HD. These were early release movies that Vuvu aka Walmart sold. However when Walmart sold Vudu to Fandango they decide unilaterally to take instawatch movie out of movie collection. most of the movies were for grandchildren. Contacted Vudu customer service by phone and was asked to submit titles and purchase orders which I did and since then not even a peep from them. This is downright theft. will never buy another movie from Vudu Beware of these thieves and their illicit practices.