VuduReviews of vudu.com

VUDU will NOT refund for PLAYBACK ERROR. Paid for a movie I cannot watch. They do NOT care! $2.79, now they are going to lose over a hundred dollars from me this year.

I wished I would have read the reviews before I started using this app, they continuously charge me for movies that they can't stream and then only give me 24 hours to watch them to which I never get to watch I am suspending Vudu from all my phones and TVs!

Do Not Use Vudu TV. They are the biggest crooks out there. They will scam you for your money. As a first time user we paid $15.32 to rent the "the little things". And we stopped the movie at 1hr 21mins and went back the next day to watch it and it saying we need to rent or purchase it again. After calling support to see how we can fix this and resolve this their support team told us that there wasn't anything they could do. They couldn't extend the service for us to at least finish watching the movie nor could they refund us for not being able to finish watching a $15 movie that we couldn't even finish. They they acknowledged that. So then of course I escalated it to a supervisor and literally after waiting for 8 mins as soon as this foreigner got on representing the supervisor he went straight into saying the same thing the other guy told us. He was even listening to us nor was he trying to reason and help us out. Then afterwards he tried to say thank you for calling us if you don't have anymore questions have a good evening.... What kind of service is this... rude, disrespectful, and doesn't try and work with their customers. I hope you all don't make the same mistake we did and choose VUDU TV #vudutv #worsecustomerservice #my.vudu.com

VUDU insists upon shoving an ad from Astra Zeneca who has IGNORED the plight of AMERICAN and the world by raising prices to ridiculous highs so most people cannot afford them without needing help or making decisions like...buy my meds OR eat...AND their Chinese virus vaccine is causing blot clots and MANY countries in Europe have STOPPED USING THE VACCINE. This ads should be REMOVED because the people who watch VUDU are the very ones who cannot afford their medicines OR the risks with their vaccine!

My wife and I have been members of Vudu for many years and own a lot of movies that we purchased through Vudu. Everything was fine until last Christmas, that is when we ordered a movies that was billed a one of the Top 10 Christmas movies. The movies turned out to be a B grade murder movies for $14.99. My wife and I were furious and I disputed the charge on my credit card. Vudu has suspended our account and requested our credit card statement showing that we did make the purchase and that we received the credit. We sent that information to them at least two times and our account is still suspended. They have one person in this department and resolution, if it ever comes, depends on when this employee feels like doing something. When you talk to tech support they can do nothing and have no knowledge of anyone else you can be transferred to. You should stay away from this company because they can take the movies you have purchased at any time they like and you are powerless to contact anyone to talk to about it. It is a very poorly run organization who doesn't care about customer satisfaction or resolving disputes in a reasonable amount of time.

If I can put negative zero as a review I would!!!!!!!!!!! They accept your money perfectly fine until you have to play the movie it’s error messages for hours by the time you play the movie it starts skipping pausing until it come to a compete stop! This app is almost like a scam ... it should be banned from streaming period! SMFH

vudu is garbage. ive gotten double charged on every purchase for at least the past year and i just realized. they say its a mocrosoft issue and microsoft says its a vudu issue. either way im not getting my money back. i will never use vudu or recommend it to anyone.

Deceptive practices and poor customer service. I have 3 separate issues. First, I was forced to make a purchase or lose expiring credits so I bought 3 movies. I have never watched any of the three and asked Vudu for them to be deleted, but also be provided with an equal credit so that I could buy movies I actually want. This has been done for other customers but I was told no. Second, I was using Vudu’s disc-to-digital service and accidentally select SD instead of HD on a movie. Vudu allowed me to delete that movie and receive a credit, but Vudu did not adjust my allotment of D2D titles for the year. When I followed up with customer service, they refused to adjust the allotment, even though I was originally told it would be automatically adjusted. Lastly, I asked for my complaint to be escalated and have heard nothing in 4 days. It’s reasons like this people are leaving Vudu for Apple/iTunes and other competitors.