Virginia T.
Impossible to get through to the…
Impossible to get through to the Customer Service Line. I have been on hold for over an hour. I have attempted using Vudu on 4 different devices and it keeps saying network error.
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Vudu (vudu.com) has 308 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Virginia T.
Impossible to get through to the Customer Service Line. I have been on hold for over an hour. I have attempted using Vudu on 4 different devices and it keeps saying network error.
Gabrielle
Horrible company!!!! I purchased a movie for $6 and as I was in the middle of watching it Vudu turned it off and wouldn’t allow me to finish watching unless I paid again! Horrible customer service! If I paid for a movie I should atleast be able to finish it before it is removed!!!
Doug J.
Don't rent movies from Vudu. They must have very low technology. I started the movie and paused it one minute in and went to watch the rest of it and they wanted me to rent it again. When I contacted them they said I watched the whole movie. Very disappointed. They have a cool app. But no customer service with any means of knowing if you have watched what you rented accurately. Too bad. Lost 5 bucks
hadley W.
Absolutely sucks great big camel 🍆 It's awful. I have yet to finish a single movie. It's always constant buffering and unable to play the current selection BS!! Very disappointed it is absolutely terrible ridiculous the techs or who ever is in charge of bug fixes can E.A.B.O.D. they call all do that for that matter this thing blows giant 🍆
xander's random S.
There has been quite a few movies we had owned/bought on Vudu, then we didn't watch them for a while and the next time we went to watch it, they were just gone. Tried to give back the Inside Out kids movie with special features and all we got back was the short that was in the features. It has happened to several of movies so now we only use Vudu for things we already have on there or free stuff. We can never seem to get any cooperation to get this fixed at all.
Bart C.
Absolutely terrible. I have confirmed 20 Mbps internet and Vudu is to only of my streaming services that buffers continuously throughout every movie no matter what I select as playback bandwidth!
jjillybob
Disappointed - we were watching a movie and there were12 minutes left and it just ended! saying our time expired. Really! If we are almost done watching I think it should be able to play to the end. The time appears to run out when paused for a bathroom break.
Lliw M.
Scammed me out of 5.99 but money is money. After renting the movie tennet and pausing it at 42min and falling asleep, tried to play it again in the afternoon the next day and it had expired.... Tried to call and they of course did not care and told me about the 24 hour period to watch it etc and I tried to argue that it had not been 24 hours when I attempted to resume. Got a robotic response about 24 hour period and nothing she can do