VSCOReviews of vsco.co

Customer service is poor. It is absolutely abnormal that when I want to buy the desktop version of the App on the VSCO website, the transaction goes through financial service "Stripe", which does not accept any of my cards (Germany). This has never happened to me before, even though I sometimes buy other American Apps via card, e.g. Smartist App recently. It is absolutely impossible to buy a subscription of the desktop version of VSCO from Germany. I don't know how you can run a business so senselessly and reject potential customers by using an inflexible, limited financial service.

Genuinely so disappointed with the customer service of this app. I've used VSCO since 2015, its a fantastic editing app and I've even paid for it! When trying to upgrade to the next payment tier they totally brushed me off and told me they can't help with the problems I was having. If they can't be bothered to help a long standing customer who is trying to give them money I dread to think what other customers are getting in reply. It seems after all these years I wont be renewing next time.

Scam company. They falsely claim to offer a 7 day trial period but then charge you right away. When I got in touch with them, I got a one sentence response "Not our problem" Like they didn't even care to investigate if maybe there is an issue on Apple's side - surely they would be upset defrauding customers? Nope. When I googled VSCO trial period, I saw people with the same complaint going back YEARS. Such a scam forcing people into year long subscriptions knowing that once peopel saw the quality of the app, they wouldn't want the subscription.

After removing filerpackages that we've already payed for. I was offered 2 months free trial. They charged me right away, but gave me no access to the app. I did not agree to any payment, and they ignore every request to look at this issue. Used to love this app, but what a scam.

Très déçue j’ai pris l’abonnement pour 1 an et depuis la MAJ je n’ai plus accès aux filtres 😿 Acheter en plus la version prémium ?Quelle arnaque.

Someone used my email to open an account and VSCO began sending unsolicited emails without first seeking confirmation that the account was legitimate. I informed them that I had not opened nor confirmed the account and so it was not valid and should be closed. They refused, and upon further appeals for assistance they repeatedly sent instructions on how to close it myself which would have required me to have the account password which I did not have since I did not set it up! Company is ripe to become a vehicle of harassment given their irresponsible policy and complete absence of support. Avoid.

A few years ago a purchased a package of filters, when the app switched to membership per month payment. It erased all my filters I had purchased and said I need to get the membership to get them back. Waste of money. Contacted VSCO with no response.

J’ai payé pour 1 an d’abonnement premium et impossible d’utiliser aucune des fonctionnalités premium !!! Un message s’affiche quand je veux utiliser un des filtres payant comme quoi il faut s’inscrire. A chaque fois le message apparaît pour se réabonner et quand je reclique sur « abonner vous maintenant », le message « vous êtes déjà abonné » apparaît. Donc je viens de payer 21,99€ et je ne pourrai pas utiliser l’abonnement premium.. donc ne faite pas la même erreur que moi, ne payez pas pour ces VOLEURS !