VR OpticianReviews of vroptician.com

When i put in my order they Upcharged me for the Fast Track Club which I didn't authorize. It is a subscription plan. Very dishonest company.

Strongly advise against purchasing. These are very low quality lenses. You can see through them sometimes if you hit them just right. Don't waste your money.

Very low quality lenses. Psvr2 lenses bought. I bought insert lenses for my quest 3 and my psvr to both from different companies. This one was for the psvr 2 and oh my God they are so low quality. There is a sweet spot in the middle that you can see through, but it is not worth the money. Please don't waste your money.

J'ai commandé des lentilles pour un quest 3S que je n'ai jamais reçue . Invoice number VR00124763. J'ai ecris au service de VR optician mais pas de reponse.

I strongly advise against purchasing from this company as they engage in deceptive practices. I’ve been a customer since 2019 without any issues, but recently I got scam. Despite successfully placing an order a few days ago, they falsely claimed the payment failed and marked the order as unsuccessful. Strangely, they changed their names on PayPal. Although the payment is still pending from my PayPal and deducted from my bank account, they insist the transaction failed on their end, should be failed on my end as well and recommend trying a different payment method. This inconsistency is concerning and reflects poorly on their integrity.

The lenses are made in Germany. I live in the US. The lenses and case (I ordered 2 sets) were mailed in a FedEx paper envelope. Both cases and sets of lenses were destroyed (FedEx's fault, ultimately), but I also fault VR Optician for mailing such fragile lenses in a paper envelope. Why not "splurge" and send the items in a box? The entire order will need to be redone.

Similar experience to many. Ordered on 27th November. It is now 17th December and tracking shows it as stuck in Germany. Have contacted support several times and they take no responsibility and say once DHL have it it is not their responsibility any more. I disagree! Please save your time and money and do not order from VR optician.

i ordered in 2022-06-11 and today is 2022-12-09 after my stuff got lost couple times they just told me that they will send the money back, and theres nothing came to my account so i emailed them, they said "is it possible that you used apple pay ?" i said yes i did. then they said "apple pay use virtual numbers which is not the same is your credit card, anyways we sent the money back from it source" and thats how i got f**king scammed (: anyway im going to report them least thing to do is to block their website from my country