Donna H.
TOTAL SCAM!!!!
TOTAL SCAM!!!!! Give ZERO stars!! DO NOT ORDER FROM THIS COMPANY!! Never received my order, have reported them, now going through the painful process of disputing so I can get my money back!!! What a mess!
Vrilu is listed under Clothing & Underwear.
Vrilu (vrilu.com) has 370 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing370 approved reviews, newest moderated first
Donna H.
TOTAL SCAM!!!!! Give ZERO stars!! DO NOT ORDER FROM THIS COMPANY!! Never received my order, have reported them, now going through the painful process of disputing so I can get my money back!!! What a mess!
MOLLY B.
I’m an idiot and fell for the US (I think South Carolina bc I’m in NC) bs. Save your time, money and frustration. Meta needs to shut these crooks down.
Whitney
I really like the style of the dress, but it was wildly overpriced for the quality. It also took a very long time to arrive
Robin K.
The clothes are nice but run SMALL. When trying to return they DO NOT ANSWER! Took 4 days writing everyday and finally they gave me only half my $ back in the end!! Huge headache!!! Never buying again! Site says refunds not partial!!!!!
Jm
This company lies. They say things are returnable. They will provide no way to return items and are trying to negotiate how much to give me vs. the full amount. They don't want to take back the items bc it costs them too much. Nothing fits. DO NOT BUY FROM THEM EVER
AZMomma
Return policy is a scam. They only accept returns if there is a quality issue (this is posted on their site). The Cream White Cowl Neck Fold-Over Collar Blouse Top ($41 USD) I received was definitely sewn incorrectly and would be considered a defect (the collar sits behind the neck). When I emailed to request the return address, the Customer Service team bartered with me to provide a partial refund, offering $7 towards the $41 shirt price. When I objected and continued to ask for the return address, the amount increased to $22 before I gave up.
Liz
Wish I had found these reviews before I ordered! Horrible quality, horrible fit, like someone mentioned - the clothes smell. I am trying to get a refund and they are low balling me. I told them it was not acceptable and expect a full refund or I'd dispute charge with credit card company. They came up more. I told them no once again and waiting for reply. They told me I would have to cover the cost of shipping items back to them which I'm pretty sure is not equivalent to the amount they are trying not to pay me. We'll see how this ends but DO NOT BUY FROM THIS SITE!
Shannon
The items I received are extremely low quality and they have a strong chemical smell. I have e-mailed customer service several times to start a return but I have not heard back from anyone.