Vponsale is the website which sells wedding invitations,bridemaid dresses & wedding dresses.To provide the best service for our customers, we have our own & professional designer team and e-commerce platform. Meanwhile, we established a new website for specialise in wedding invitation design & sell - www.rs2guru.com, with the affluent design experience, we will offer more professional guide & service to our customers.
Vponsale (vponsale.com) has 197 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
vponsale.com
Website
vponsale.com
Category
Clothing & Underwear
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 45% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I got my invitations and response cards from this site. I thought they did a good job- the invites were as appeared on the website, and they cost less than anywhere else I looked. I changed the type a few times, and waited 24 hours each time for the change- so maybe the process took a bit longer than I would have liked. But you get what you pay for, and I thought overall the service was good value for money.
One small issue- the envelopes didn't stick, so it's a good thing I had bought some seals!
FE
Felicia
Broken Promises Part II
So now that I didn't receive my dress and money in time Im adding to my last comment. After they saw my comment they BEGGED me to take it down but now its going back up. Not ONLY did they want me to take it down they told me and I quote, "our dresses are all made by our workers' hand, maybe it doesn't look like the machine made, or you can cut it by yourself, hope for your understand". I took it down, like a dummy, because they promised that they would give me 50% of my money back and i have YET to see. Once again they are NOT responding to my emails. ITS BEEN 4 DAYS NOW. I HAVE A DRESS THAT I WAS SUPPOSE TO WHERE TO A WEDDING BUT DIDN'T RECEIVE IT ON TIME. ON TOP OF THAT IT HAS SNAGS AND LOOSE THREADS THROUGH OUT AND IM STILL SHORT MY 50%. I really tried to work with them but they are LIERS. I will NEVER order anything from them OR recommend it to others. Sigh* Just listen to this.
vp: Hello,
Thanks for your reply, we will give you $33 to your paypal account [email protected] as soon as we can, by the way, could you delete or change the message you left on our website, we are appreciated all things you do for us, thanks for your understanding!
Best wishes
VP team
me:Sorry I will only if you all will give me %50 of my money back. It's not just the fact that I didn't receive my dress on time but you want me to fix the mistakes you all made AND you want me to make your company look good by lying about my experience. Either give me %50 back or I will keep my comment up AND post your responses that you sent me about fixing your mistakes AND about asking me to change my statement. It's up to you.
Vp:Hello,
Thanks for your reply, ok, we will give you about 50% refund, just need you change or delete the message you left on our website, and we will give you the money to your card as soon as we can, thanks for understanding!
Best wishes
VP team
me:Ok the message was deleted. how long until i get my full 50% refund back? I don't want to hear as soon as possible because it only took a day or two to take it out of my account.
(4/11/2010) vp:Hello,
Thanks for your reply, thank you for delete the message you left on our website, because of the weekend, we are off work, we will give you 50% refund to your card in 2 days, hope for your understanding!
Best wishes
VP team
And I have yet to receive my money.
Response from VponsaleApr 16, 2010
Hi.
We have checked this matter and our worker will contact you within 2 hours.
Please don't worry.
Sorry about this matter.
Best regards
VP team.
FE
Felicia
ALL I HAVE TO SAY IS BROKEN PROMISES....BIG DISAPPOINTMENT.
The material is nice. The color was a little too light for me but that's how it is when looking via internet. I made my order at the end of February and didn't get it until today, April the 6th. I was promised repeatedly that I would receive my dress at the end of March. Then I was promised that I would get it on the 31st of March (MIND YOU THAT THE WEDDING WAS ON APRIL 3RD) but that never happened, so i panicked. I got in contact with them and they promised (yes ANOTHER promise) that I would receive it the day before the wedding....But guess what? I didn't. Its sad because they knew the date of the wedding. So now that I'm HIGHLY and they know that they are in the wrong, they aren't responding to my emails. But that's ok. I kept every single conversation via internet and every email that made the promised of me receiving my dress so I sent it to them wanting my money back and they have yet to replied. The wedding is over and I'm not happy. Bad business.
DO
Dorothy
Very happy!
Invitations were beautiful, affordable, and shipped in a very reasonable amount of time. Company was friendly and easy to work with. I have already recommended this company to our best man, who is planning his wedding!
CO
Colleen
Poor communication with invitations
I understand that the company is in China, but they really need to improve their communication skills. There were some questions I asked that either went unanswered or the answer just plain made no sense. And also, the color of the text on my invitations was changed twice without my asking during the proof process. Because of the communication problems, it took more than a month to get everything processed, ordered and shipped. While I was happy with the final product, I was disappointed because they looked like they were made with Photoshop. (I say that because they had a slightly grainy appearance and some of the invitations I had to throw out because there were spots on them. Good thing I ordered extra) So while they did look nice, it looked like something I probably should have just done myself.
CH
Charlotte
awesome!
Vponsale was wonderful to business with. they were great! I ordered 1 bridesmaid dress from them to see if i would like the color and style, when it came it was perfect! i then went back and ordered 5 more dresses exactly the same. VPonsale asked if i would send then a pick of the first dress so that they could be sure the new ones matched, i did so and the 5 new dresses arrived and matched wonderfully! VPonsale was very attentive and emailed me back promtly. Thanks!
ST
Stacey
WORST BUSINESS EVER!!!!
okay so I desided to order my bridesmaid dresses from this company which was the biggest mistake ever!!!! I was told this comany was out of NY that was a lie... (They are in CHINA)I was told these dresses was made through there factory which was a lie... (There made some where else and this factory checks them over and then sends them out from what I was told from live chat) I was told all 5 dresses would be here in 4 weeks... ANOTHER LIE!!... 2 of the dresses was ''lost'' in the mail and was told that they were lost 2 days before the wedding ...1 of the dresses was wayyy wayyyy to big and was the wrong color from the website... and 2 of the dresses fit but the sewing looked like my child done it.. When you contact the people over the phone its the same lady every time and you can not understand a word she is saying because she dont speak or no English go figure she is from CHINA... I feel as if we should have got full refunds for all of these dresses but this no good company stated they could give half refunds do to the designers need to be paid and i feel as if they didnt do there jobs if the dresses wasnt right or sent out in that short amount of time as we were told.. being a bride this was the most stressful time of my life and because of the stress i was in the hospital 2 days before my wedding... we had to go find all new dresses the night before the wedding due to the hudge mistake I made ordering from a company like this.. THANKS VPONSALE...
Response from VponsaleApr 12, 2010
hello
We are so sorry about this matter.
Our worker will contact as soon as we can and try our best to solve this problem for you.
Hope you understand.
best regards
VP team.
JO
jorin5
Good price, good service
I ordered wedding invitations, and it was a bit complicated because I made the text in french. I had to ask a lot of corrections, but they were all made fast. Fast shipping too!
Thanks!!