Robert B.
Very bad company
Paid a stream amount of money for a part for a company injector blower heater and board paid hundred dollars for next day air delivery. It’s the next day in the evening and I looked at the tracking. They haven’t even sent it, but they made sure to take all the money upfront now that I’m out apart they don’t know where it’s at. They’re looking into it now. It’s been days now. I’m out apart in the company. I’m doing work for has no heat And we paid a stream amount of money just to get it delivered the next day they did not contact me. They did not let me know. I had to look on the tracking to find out. It hasn’t even been shipped and their reply. Was we refund your shipping that does not help if anybody understands when you need a part for heating or air conditioning, you’ll pay whatever it is to have it so the customer can have the heating or cooling But with this company their response is the refund the shipping. I’m still without the product. Don’t look like they even have the product so now I’m days out and then I’ll have to re-order from another company which will be days and more money and then I gotta go through the the whole refund of the shipping cost Ordeal. If I was any air-conditioning electrical plumbing company, I would not order nothing from this company if you want dissatisfied customers, employees that were waiting on the part to install. It had to be moved to another job. There was no communication. They did not. Let me know that even shipped it. I would be aware of this company.
Response from voomisupply.comJan 27, 2025
Hi Robert, We truly appreciate your feedback and sincerely regret the frustration this experience has caused. We understand how urgent HVAC repairs can be, and our goal is always to provide a seamless ordering process so you can get the parts you need when you need them. To resolve this for you, we have issued a full refund, and we’ve sent all the details to you via email. If you have any further questions or need any additional assistance, please don’t hesitate to reach out to me directly at [email protected]. I’d be happy to help in any way I can. We appreciate your business and your patience, and we hope to have the opportunity to serve you better in the future.




