Nicole A.
Wonderful Customer Service
I ordered my son a Graduation gift. It was accidentally delivered to the wrong address. Idk how it happened because it was not my address. I contacted customer service and told them the sad news and they right away went into action to find out what happened and apon further review they gave me the option to replace the item or a full refund. They replaced the item and I am so happy they were able to take care of the mishap. I would indeed recommend Von Riche for your next special gift. Thank you Von Riche, so grateful.
Response from Von RicheOct 16, 2026
Hi Nicole, Thank you so much for sharing your experience! We're so glad we could replace the item and that your son's graduation gift made it to him in the end. Thank you for recommending us! Warmly, Your Von Riche Team




