VONETEL COMMUNICATION SERVICESReviews of vonetel.com

We have been hacked and the technician from vonetel helped us excellently. we are not computer smart and he did a wonderful job to explain. we give him a 12 out of 10. thank-you

excellent service

Kevin was exceptional in helping with my microsoft support, very helpful and thorough, really appreciated his help . Mr. Walter

Extremely helpful with this 77 yr. old computer dinosaur!

I am very pleased with the service I received. Tech was very helpful getting good service. Thank You

I seriously think these people write their own reviews! They are very polite and very nice and talk circles around you. My 80 some year old grandmother bought a service program from them for $449 that was supposed to be a lifetime security support then it said one year support of Repair and Services. So five months later which was January she called them for help and they charged her $399.98 for three year security with repair and clean up. Then the gentleman started arguing with me when I said why did she have to pay the second time he started talking about stuff that made no sense at all. And if you call the numbers that they have of 1-800-400-5674 that’s customer service it comes back as a number that doesn’t exist you call the administrative after about 30 or 40 rings it’s hung up on or you call it if someone picks up after two or three rings and then you don’t hear anything for a few minutes and you hung up on. So say this company is legit why are you talking circles around me and not explaining why you charged my grandmother $400 twice for the same service within five months of each other! I could’ve come over and cleaned up her computer free for what these people were charging and apparently the man is like every time she calls that’s why she had to pay it within what is the three-year what’s a three-year service security repair and clean up what’s the unlimited lifetime what’s what is it then what are you paying for every time you call you get paid $400. I am going to get to the bottom of this, because this is unacceptable!!

person was very helpful

kevin took a great deal of time to help me. He was very understanding. He had greata customer service skills. thank you.