Volusion Reviews | Read Customer Reviews of volusion.com

VolusionReviews of volusion.com

3.9394 reviews
Internet & Software
Austin

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Volusion

About Volusion

Volusion is an e-commerce software that enables businesses to build, manage, and expand online stores. The software provides features for product catalog management, inventory tracking, order processing, and secure payment integration. It includes customizable themes and drag-and-drop design capabilities to facilitate site creation. Volusion offers tools for marketing, analytics, and customer relationship management, helping businesses optimize sales and monitor performance. The software aims to address challenges related to online store setup and operations by streamlining processes such as product listing, checkout, and fulfillment, allowing businesses to conduct transactions and manage store activities in a single platform.

Volusion (volusion.com) has 394 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: volusion.com
Website: volusion.com
Category: Internet & Software
Location: Austin
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 2% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Volusion reviews

Showing 215 reviews with 5 stars · Clear filters

Jay R.
May 16, 2018
Excellent Platform and support
I have implemented Volusion for a number of different applications. Excellent platform and support.
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Jay
May 15, 2018
Thank you for the prompt service!
Thank you for the prompt service!
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The Sweets B.
May 15, 2018
Experience was five star
Experience was five star! After selecting a new Theme to re-skin our web site, project leader was assigned to project with a team of individuals helping answer question and lead in getting specific tasks accomplished. Team members were very accommodating and helpful in site going live. We are still in the process of improving site to accommodate a wholesale side. Very pleased in working with Volusion folks. Thanks
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Hannah S.
May 13, 2018
Helpful
Volusion has been extremely user friendly. If I have any issues or questions their employees and customer service is quick to respond and super helpful.
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Kerensa S.
May 12, 2018
Excellent service in the middle of the night!
I have had to use the help centre extensively over the past week which means middle of the night for the support team in Texas. Will, Brandon and Rain have been so helpful and patient, resolving virtually all of my problems. Thanks
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David
May 11, 2018
OUTSTANDING SERVICE
I change my website from WIX to Volusion in September 2018 and have had outstanding technical support no matter which plan you have. Personal, Plus35, Professional or Business plan. Waiting time is minimal and you always have the option for a call back. So far the longest wait I have had has been about 20 minutes day or night. Support personnel go out of there way to correct your issue and will stay on the phone with you till it gets corrected to your sanctification. Keep up the outstanding work.
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Jim
May 11, 2018
Processing Fees
Operator offered a service I did not know about to save me money. The process was seamless. Consolidating my expenses is a big plus. Volusion has been very receptive to my needs.
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Peter B.
May 11, 2018
Everyone I have worked with has been…
Everyone I have worked with has been extremely helpful.
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