VolusionReviews of volusion.com

I did not even get past the initial sales call.... I found volusion on an ad where their prices were not listed, so I called to learn more.. The first thing I told the agent is that I am a single person, selling a single product and a VERY affordable rate so I could not spend a lot. He proceeds to sell me on their most expensive plan knowing it was not a plan. I was so turned off, that there is nothing anyone could say to make me consider them more. Rude rude rude. Don't use.

Changed pricing package on me with no consideration. Horrible customer service. I'm looking else where for my ecommerce business.

too easy to make human errors on this for example changing shipping status affects the entire order

I have got to say, I have personally used Shopify, Magento and now Volusion. I used them in two website builds, taking advantage of an offer of 99.00 for a premium service. Sounded too good to be true. Many items were not disclosed, or buried in droves of text. They dont seem to care about the product they publish. They only seem to want the reoccurring revenue, and the ancillary charge items. I have been on hold now for more than 23 minutes and counting. I was treated like I paid $99 dollars... not as if I purchased the premium 1,800 package. unless they are treated this poorly as well. Shopify customer support is far superior. I care about my business, and what my customers think, and my presentation online. Now I remember why early on, after doing my research why I didn't pick Volusion in the first place. Got sucked in, by price... Sometimes you get what you pay for. Be careful, do your research. Or you will pay for it, as I am doing right now. I finally decided to stand up for myself. I AM THE CUSTOMER. ITS MY CREDIT CARD, YOU CANT CHARGE IT FOR POOR SERVICE OR POOR PRODUCT EXPIERIANCE.

horrible, very unhappy with this service

platform is out of date and lacks functionality, reoccurring problems never get fixed

Too expensive for bandwidth charge.

I have been a very happy Volusion customer for over a decade and recently I received a email stating that I could not sell certain items on my website. Volusion is about to lose me to Big Commerce.