Maria E.
Complete scam of a company
Complete scam of a company, impossible to cancel and keep charging card. FRAUDS

Volusion is an e-commerce software that enables businesses to build, manage, and expand online stores. The software provides features for product catalog management, inventory tracking, order processing, and secure payment integration. It includes customizable themes and drag-and-drop design capabilities to facilitate site creation. Volusion offers tools for marketing, analytics, and customer relationship management, helping businesses optimize sales and monitor performance. The software aims to address challenges related to online store setup and operations by streamlining processes such as product listing, checkout, and fulfillment, allowing businesses to conduct transactions and manage store activities in a single platform.
Volusion (volusion.com) has 394 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Maria E.
Complete scam of a company, impossible to cancel and keep charging card. FRAUDS
Thomas S.
Horrible. I was searching for free policy generators, found their site, signed up for account, only to find out they didnt have what they promised. On top of that I searched their site to find out how to delete my account again, no luck.
Elena M.
Have used this platform and through the years it got worse and worse. They will do updates and ends up making a problem on our site. They never fix what they broke. Talking to their tech support is utterly useless, like talking to a wall. Stay away from this dinosaur. I am glad our shopify site is done now. Good Riddance Volusion!
Laura
Stay far, far away from this predatory company. They have a salesperson on the phone say you can get a reduced rate on a month trial, but you can’t pay over the phone. You have to go online and pay for your one month. Then....two years later....surprise! They’ve been getting you for $299 a month! “Oh, that was in the terms when you went online an paid for your one month.” Except you didn’t see the terms, because as far as you were concerned, it was just a one month payment, as the guy said on the phone. Sorry! Womp, womp! “Oh, you didn’t get *nothing* for your $7,000. You got our valuable marketing emails in your spam folder!” The kicker is, it literally takes two hours, multiple chats and emails, and a scheduled live phone call with a rep to get them to cancel their free money pipeline.
Asa B.
I would like to echo many others that have had a poor experience with Volusion. Don't go near them with a bargepole is my best advice. The system is so restrictive that many integrations don't work. We had an issue with the checkout failing to complete many orders after months of getting nowhere we moved to Wordpress / WooCommerce. We were paying around £150-£200 per month and after receiving a call they informed us that our fees would raise to £1500 in 2 weeks time. Funny how this occurred just after they filed for category 11 bankruptcy and told everyone not to worry. I guess they don't need to worry on the short-term if they start charging clients 10x as much to make up their losses. It won't last long though, no-one new will join and all existing clients being ripped off will leave. This is a commercial scam, DO NOT JOIN THEIR GAME
Vitharnsak B.
outdated, slow and in-flexible. Also lots of hidden charges, auto contract sign ups etc. was with them for a number years until they suddenly charged me $1500pm (normally about $300 pm) which prompted me to exit immediately. They claim the normal standard charge is $2000pm which is simply extortion for this kinda service, then offer ridiculous discount, by the end they offered me $600 pm which was still overpriced.
Renne C.
Don't Waste your money - find another web developer We have two separate stores with this web developing platfrom never again we are going to have to switch all our products and information because they lack tech support actual customer service and their system always has problems connecting or crashing Find another web developer save yourself the headache -
Pedro
Because of the rules of TrustPilot, I will just say that I could not be any more disappointed in Volusion, and because of actions taken by Volusion, was forced to close down my company after a successful five-year run. I believe Volusion is lacking in ethics, and took horribly unjust actions against my company, which forced me to close it and prevented me from even being able to take legal recourse. I'd like to be much more specific as potential Volusion customers should at least hear my story before making a decision, but I'd prefer the review be posted with less information than censored because I was too specific about exactly what they did to my business. Let there be no doubt, the language used in this review is extremely mild and toned down, and that if I were allowed to tell the story in full, it would read as a far greater indictment against Volusion than simply a dissatisfied customer. Screenshots can be viewed by typing in eganmedical.com to the Wayback Machine at Archive.org for the sake of proving the company existed and that the website was in fact hosted by Volusion and used the Volusion e-commerce selling platform.