Volta4uReviews of volta4u.com

Terribile, macchina vecchia sporca con zero benzina e ti fanno pagare l'assicurazione kasko in più in loco. Statene alla larga

A EVITER ! Nous avons réservé une location de voiture à Mykonos avec Volta4u pour un budget d'environ 350 € la semaine. Nous n'avions pas fait attention que les cartes de débit n'étaient pas acceptées (ils n'acceptent que les cartes de crédit). Résultat : une fois au guichet, ils ont refusé de nous fournir la voiture sauf si nous prenions leur assurance sans franchise à 550 € Nous avons refusé. Ils ont ne nous ont pas remboursé les 350 € déjà versés.

ARNAQUE. Nous sommes arrivés à 1h du matin et comme nous avions pas de carte de crédit nous avons été obligé de payer 300€ de frais. C’est un système bien rodé beaucoup de personnes se font avoir.

Une horreur. Le site n'est pas sur l'aéroport, l'accueil est détestable. Nous avions réservé sur Booking et là aucun souci pour nous taxer 400 balles. Une fois sur place impossible de prendre le véhicule car la carte ne convenait pas (carte de débit et non de crédit). Impossible de s'arranger, même avec une autre carte (de crédit cette fois-ci) au même nom mais prénom différent. Nous nous sommes retrouvés sans solution, la nuit tombante et après 2h pour trouver une solution. Notre argent n'est pas récupérable et nous avons dû retourner à l'aéroport louer chez Hertz (plus cher mais carré). A fuir absolument !

Attention ARNAQUE!!! Je suis passé par le site BSP. Contrairement à ce qu’il est indiqué sur leur site, l’agence n’est pas à l’aéroport d’Heraklion. Elle est situé à quelques minutes de navette. Sur place personnel très désagréable qui a tout simplement refusé la location car soi disant les 3 cartes de paiement présentées ne conviennent pas pour la caution: 1 VISA crédit. 1 Amex Crédit et 1 Mastercard Débit. Résultat: location payée, aucune voiture louée et grosse galère avec 2 enfants pour trouver une voiture en last minute un 17 août… à éviter absolument

I specifically chose this rental because Volta4U appeared to be a reputable and well-reviewed company, which gave me confidence when booking. However, when we arrived in Crete, our rental was ultimately handled by a completely different company, Monza. Instead of the Volkswagen T-Cross or similar SUV/crossover category we had booked, we were given a Fiat Tipo. As a customer, I find it very disappointing to select a rental partly on the reputation of one company and then discover on arrival that the actual rental is being handled by another. The experience did not match the level of trust I had placed in Volta4U when making the booking.

Entreprise de minables, profite des touristes à l’étranger pour leurs sur facturer une centaine d’euros en fonction de leurs cartes de crédit À fuire absolument Je me suis fait piéger à Athènes

I recently rented a vehicle through Volta4U for a family trip to Crete, and unfortunately this was the worst car-rental experience I have had during my seven visits to Greece. We were flying into Heraklion and out of Chania, so I booked a one-way rental and paid the additional €70 drop-off fee in advance. Because we were a family of five traveling with five pieces of luggage, I also specifically chose a Nissan Qashqai after researching the size and luggage capacity. When we arrived at Heraklion Airport, we were unexpectedly told that a shuttle would take us to Monza Rental Car. This was confusing because my reservation and payment had been made directly through Volta4U, and I had not understood during booking that another company would actually be handling the rental. At Monza, I was immediately told that the Nissan Qashqai I reserved was unavailable and that I would receive another vehicle in the same category. The replacement was noticeably smaller, which was a real issue considering we had five passengers and five pieces of luggage. The experience became even more concerning during the paperwork. The representative attempted to charge me another €70 one-way fee even though I had already paid that exact fee to Volta4U. The charge was only dropped after I showed my Volta4U receipt proving it had already been paid. I was then strongly pressured to purchase additional collision insurance even after clearly saying I did not want it. After I declined, a €2,000 security deposit was placed on my credit card, and the representative repeatedly told me that it could take several months for the deposit to be released. The entire interaction felt unnecessarily aggressive and seemed designed to pressure me into buying additional insurance. I understand that rental companies sometimes substitute vehicles and may require security deposits. What bothered me was the combination of issues: being sent to another rental company without clear disclosure, receiving a smaller vehicle than expected, being asked to pay a fee twice, and being heavily pressured to purchase additional insurance. Crete is a beautiful island with many excellent local rental companies. Based on my experience, I would not rent through Volta4U or Monza Heraklion again.