Volta4uReviews of volta4u.com

Worst experience ever, firstly they demanded an extra insurance with them of €20 a day even if I had prepay full insurance from rentalcars.com. It took 45 mins to sort that out ( sitting there with a 13 month old baby). Finally,they getting the key for me. Then I had a baby seat preordered so the girl came outside at the car and she threw the baby seat at me to fit it in the car. No instructions on the car seat whatsoever, broken and filty dirt. I said I don't know how to fit this with no instructions it has no isofix. She said I'll go on and ask if someone knows how to fit it in the car. She never returned, I had to go back in and ask for a different baby car seat. They brought me in a room with car seats covered in dust for me to pick one. After another 30 minutes trying to figure out what to do they said we are not responsible for fitting the car seats. So I had to drive off with a car seat that doesn't fit the car properly. Unreal.

They are Thieves. Hired a car, very inferior for a top price. Returning car back at athens airport on the 25/5 instead of 28/5 with their authorisation, still waiting for the 3 day credit. Also sold to us insurance and Roadside assistance which they didn't honour Only take our euros ,that's an 200 euro

Worse customer service, the attendant was rude to us, the other customers and the other staff. The attendant also tried to rip us off by overcharging for the car. We will never use this company again and I want a refund, because due to the attendant we did not take the car and we had to rent a car with a different organisation

This company did not have an office at the airport. But they don't notify you, after going around a thousand times at the airport you are forced to call, then they pick you up with a dirty van and take you to a field where the offices are. For all this, we lost the ferry and had to pay €200 more. They do not give you the car you have requested. Now they have invented some damage to the car and are trying to charge us €250. When we deliver the car, the person who received the vehicle signed that everything was ok. Everything, everything, unfortunate.

Very unpleasant Manager and staff in Mykonos Airport. They rejected all my credit cards for the deposit! They claimed that they were all debit cards and they wanted to have cash instead. This agency is dishonest and I had finally to rent a car in another agency without any refund! You should really avoid this agency. The booking was done via Rentalcars.com, Rentalcars.com never accepted to make any refund for this rental!

THIEVES!!! They attract customers with cheapest price, and at the end ... Surprise! I used the service online to book a car for two days, and i was surprised about the very convenient price and the availability (i Just booked some hours before the departure). The deal was the price of the car + insurance, and they said was included in the price others elements .. Included what means? Please give me explanation of its meaning! At the pick up place, after the papers they ask me credit card in order to take, to block on my account a deposit of 992euros, for me unbelievable! Since i do not have credit cards, the guy just said that all the info about costa and rules were written in the online page, that there were no other solutions and i should contact the customer service to ask about refund of my money. I called immediately the customer service, i found a kindly person that after 20 minutes of call gave me two solutions: ask the cancellation of my reservation and make a new one in order to take back the all amount of money spent, or cancel It with some fees and get back just a little part of that money. Please, tell me if is this Fair? I really dont understand and i'm totally disappointed about all, and angry about the options and rules they have to solve the problem. Now i must wait more or less a week to get around 50 euros back ... Really, do not use this service!! It's a joke, it's a robber! No flexibility, no interest on the customers, Just interest on Money!!

*VOLTA4U ATHENS DOWNTOWN.* Don't go there if you don't have a credit card (what most of greeks and europeens customers don't have) because they will charge you 250€ for full insurance, for be sure to get the car. It's a lot of year i rent a car it's the first time i see that (it's a shame). It's like that they win money that why they have low price during winter. Plus don't forget stuff inside the car because they will pretend to not have find anything!!! THEY ARE THIEVES.

The worst company ever!!! Worst customer service - 30 days later I still haven't got my deposit back, I don't even receive answer of my emails. I am calling every day and still nothing!!!! No explanation whatsoever about what is going on with my deposit and why its delayed, nothing... Shame!!!!!!