Jimmy
Just wanted to thank Connor for being…
Just wanted to thank Connor for being patient and going above and beyond what most customer service associates would do!
VoIP PBX Express is a company that was born out of the notion that there is a better way for Small Business Owners to buy and maintain Phone Systems and IT Network Infrastructure.
Voippbxexpress (voippbxexpress.com) has 64 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Jimmy
Just wanted to thank Connor for being patient and going above and beyond what most customer service associates would do!
Pierre
Great People work with. Very helpful, patience and knowledgeable.
Jason A.
This is a great company to deal with, excellent customer service and extremely helpful. My company had a very complicated install and they were great to work with.
Susan
They did a great job resolving the problem we had. They knew exactly how to fix it and even followed up to make sure everything was working properly.
Cat
The phones themselves work fine. I do like the functions and use is relatively easy. The thing I haven't enjoyed is the customer service. Each time I have a question - weather I call or email this company - either I receive a 'we can't handle that here - you have to talk to your carrier' answer or I receive no answer at all. It's very frustrating. I have sent messages and my boss has asked them to reactivate our caller ID - and as of today we STILL do not have caller ID. Thanks, Cat - 8/2/18 this review notified the customer service department I was having a problem. This system worked perfectly - thank you so much ! my problem was resolved inside an hour and now we are up and running with caller ID. Thanks again - Cat
Response from VoippbxexpressAug 2, 2018
Hello Cat, I was able to call Verizon on your behalf and have them activate your caller Id. Our phone systems don't actually control whether or not you are able to see caller ID that function runs solely through your phone carrier and I was able to have them reconfigure in order to allow your Caller ID to populate when a call comes through. Thanks, Connor Derting
customermichael B.
they are the best , when i moved my office i had issuses with the phone service and even though it had nothing to do with the phones they stood by my side and helped me get things working.. they are the best
Erin C.
Amazing customer service
Philip
I’ve been very happy with my service from them. I have made several purchases.