VOCICReviews of vocic.com

4.318 reviews
Health Equipment
231 S Pleasant Ave, Ontario, California

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VOCIC

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About VOCIC

At VOCIC, we create mobility aids that help people stay connected to the moments that matter—family, routines, and daily independence. Our rollators, scooters, and patient lifts are designed with care and practicality in mind, supported by a customer service team that is always ready to assist with setup, usage, and after-sales needs.We don’t just build mobility products—we support the people who rely on them every day.

VOCIC (vocic.com) has 18 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: vocic.com
Website: vocic.com
Category: Health Equipment
Location: Ontario, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 72% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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VOCIC reviews

18 approved reviews, newest moderated first

SK
Sep 12, 2026
Do not buy from this company.
Do not buy from this company. Purchased a wheelchair off Amazon, it has a faulty dangerous handle. They won't refund me. Stolen my disabled daughters money, and left her without a mobility aid. Immoral filth.
Buzz N.
Jul 8, 2026
Great product, great service.
When package arrived, a plastic part was broken. I sent email explaining, sent photo and proof of purchase and within minutes problem solved. New parts arrived. Overall very well built. Camill was great. Very friendly and fast service Would highly recommend. And my wife loves it.
Ron L.
Jun 11, 2026
Too heavy and poor assembly instructions
This Rollator is too heavy and the assembly instructions are too complicated
Robert G.
Jun 9, 2026
Great high end scooter
Great high end scooter. Ordered the D62 and very pleased with it.
Debbie
Jun 2, 2026
They're ok
My lift chair has been a life saver but my walker snapped when I sat down on it. If my husband hasn't been right there, I'd have been on the ground! DO BETTER!!!!
Response from VOCICJun 5, 2026
We are truly sorry to hear about this experience. Customer safety is always our top priority, and this is certainly not the quality or performance we expect from our products. Would you mind sending an email to our dedicated support team at [email protected]? We'll look into the matter immediately, conduct a thorough investigation, and work with you to provide a prompt and satisfactory solution. We appreciate you bringing this to our attention and look forward to resolving it for you as quickly as possible. Sincerely, VOCIC Support Team
Ann
Jun 1, 2026
Helpful website
Overall a very helpful website to find those needed items for a family member.
Response from VOCICJun 5, 2026
Thank you for taking the time to share your feedback. We're honored to be able to provide mobility and rehabilitation products that help improve everyday life, and we're so glad to hear they've been beneficial for your family. Should you ever need any assistance, have questions, or require support, please feel free to contact us. We're always here to help and only an email away. Regards, VOCIC Support Team
JOSEPH D.
May 28, 2026
My Z 57 turned out to be nicer and much…
My Z 57 turned out to be nicer and much more than I had expected, I love it
Response from VOCICJun 5, 2026
Thank you so much for your kind words! We're thrilled to hear that your Z57 exceeded your expectations and that you're loving it. Knowing that our products are making a positive difference means the world to us!!! If you ever have any questions or need assistance, we're always here to help. Enjoy your Z57 and move the way you want~ Regards, VOCIC Support Team
Richard
May 28, 2026
It has been a real godsend
It has been a real godsend. I have used it twice this week for my wife who had ms and fell. The only problem is it tends to tip forward. I stand on back two feet of the machine to anchor it. I thought it was that my wife wasn’t fully on the seat but she was back as far as she could go
Response from VOCICJun 5, 2026
Thank you for sharing your experience with us. We're truly glad to hear that the lift has been such a valuable help for you and your wife when she needed it most! We also appreciate you bringing the tipping concern to our attention. Safety is always our top priority, and we'd like to learn more about what you're experiencing. Would you mind reaching out to our support team at [email protected] with a few details, and, if possible, a photo or video of the setup during use? Our team will be happy to review the situation and help determine the cause. Thank you again for your support and valuable feedback. Regards, VOCIC Support Team

VOCICReviews of vocic.com

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Do not buy from this company.

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About VOCIC

About these reviews

More in Health Equipment, California

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VOCIC reviews

Do not buy from this company.

Great product, great service.

Too heavy and poor assembly instructions

Great high end scooter

They're ok

Helpful website

My Z 57 turned out to be nicer and much…

It has been a real godsend