Vanderbilt Mortgage and FinanceReviews of vmf.com

I was lost after losing my brother in law bills past due having to help with things put me behind I did not know what i was going to do but after Speaking with Hunter Gossett he helped me sort things out by offering me different options that VMF can assist with hardship situations like myself I appreciate his kindness and patience in going far beyond to extend me every form of assistance. Things can get very tough at times and his kindness deserve to be noticed thanks Hunter we need more people like you that care!!!

Robin Rhines was helpful, knowledgeable, and went above and beyond to help me stay in my home. Excellent Customer service is hard to come by now a days. She has restored my faith in humanity. I've been not well doing better now but it's very hard to go thru. Robin made my stress level much better too!

Customer service rep Juana and her supervisor Natasha was very helpful and informative on giving me the direction that I needed with my account.

They are very helpful and understanding especially with me dealing with hardship. Luke, Sierra and Sherri are very helpful. Thanks for you all understanding

The woman I talked to(Christy Tuller) was amazing help and helped me get my mortgage back on track. If you’re scared to call for you, think you’re gonna get in trouble call them and they can help you out. I thought I was going to get in trouble or have something happen to my house or anything bad happened but she help me realize that there is no point in me not asking for help because they help you. I definitely appreciate Vanderbilt mortgage, and Miss Christie.

They helped me out alot.

Tim is a great customer service employee. He was really helpful.

I'm a first time homeowner, for years I often heard about what kind of monsters and sharks mortgage companies could be. So becoming a homeowner I had my fears of dealing with bad mortgage companies. Boy was I fooled Vanderbilt is like family and communication is key. We had terrible ordeal with Hurricane Ida but they understand and proceeded to provide all the help they could. Courtesy calls often to check in and see how we were recovering. I just love the Tennessee accent 😍. Today I spoke with Mr. Mike and he speaks loud and clear I could here his smile in voice. I explained my situation and reason for calling in and he immediately with any question nor hesitation began providing me with assistance I didn't even was available to me. I recommend everyone to the company. You guys are awesome. Vanderbilt makes impossible things possible.