VizioReviews of vizio.com

they dont have as many apps as firetv as a matter of fact they dont have directv stream so how can i watch this cable on this tv -- i cant very disappointed how hard is it to add apps -- i will tell everyone to check the apps before you buy this tv-- its cheap but damn i need to be useful

I am writing this review to share my experience and express my deep disappointment with Vizio's handling of what appears to be a serious security issue involving a corrupted QR code and a compromised setup process for their TVs. After returning to the U.S. permanently following 15 years abroad, my family and I were excited to purchase a new TV. We chose a 50-inch Vizio from Target, attracted by the brand’s reputation for value and quality. Unfortunately, our excitement quickly turned into frustration. During setup, we encountered unexpected complications simply trying to connect the TV to our Firestick. Near the end of the process, a message appeared stating “Activation Successful” — followed by a prompt claiming activation wasn’t complete until we called a provided phone number: +1 (747) 212-9168. Believing this was part of the official process, my wife called. The person on the line claimed there was a mandatory one-time setup fee to enable apps and free Vizio live TV — a fee of $59.99 that was never disclosed on the box or by the retailer. As a consumer returning to the U.S. market after many years, I initially wondered if this was a new standard practice — but it felt wrong. After spending nearly 40 minutes on the phone trying to resolve this, I contacted Vizio directly. Their response? A vague acknowledgment that “maybe” the URL was corrupt and a suggestion to dispute the charge with my bank — nothing more. This issue is well-documented online, with many consumers reporting the same scam. Yet, Vizio seems unwilling to take meaningful responsibility or action to protect its customers. This experience has completely eroded my trust in the Vizio brand. I will not purchase another Vizio product, nor will I recommend the brand to anyone. In fact, I will go out of my way to share this experience so others can avoid falling into the same trap. I also believe major retailers like Walmart — who now own the Vizio brand — should take a closer look at how these issues are being addressed. The lack of action is not only unacceptable but damaging to the brand’s reputation. Vizio must do better.

I purchased a 50 inch Vizio smart TV at Walmart the first week in April 2025 - took it home - set it Up - connected it to my internet WiFi - turned it on to see on the home screen an advertisement from an injury lawyers' firm along with some "apps" for services to which I am subscribed and some "free" content from Vizio. The advertisements in the free content are reasonable but the lawyers' ad on the home page is not. I should not have to pay Vizio for them to get advertising revenue from a law firm and I should not have to see those ads on the home screen.

Worst TV ever. Not even 4 months old. Already running slow and having issues connecting to the Internet. The home screen is nothing but advertising. The apps you load on there are put on a really small bar, while all the advertising is huge... I will never buy another Vizio product. Extremely unhappy and Vizio won't do anything about it. FK VIZIO!!!

WATCHFREE... A PIECE OF CRAP APPLICATION... Previously, I was a huge Vizio customer... until they forced me to download the "Watchfree" app.
 The app IMMEDIATELY took control of my TV, (even reconfigured my input setting by renaming my existing (HDMI Port) to (Vizio HDMI) and from that point the bandwidth robbing, low tech "Watchfree" app moved itself to the default app at start up. It is prompting me to sign in to all my previous apps that before worked fine. I called Vizio tech support to find out how to remove their app, and their answer to me was; "There is no way to remove their app... as it was embedded in the televisions software... (REMEMBER THE COMPONENTS ARE MANUFACTURED IN CHINA) ... could China be watching 80 million of Vizio's Customers? So now I am stuck with a POS app that controls my TV viewing experience. I'm sure that the application's aggressive takeover of my TV was their intention! My thoughts are that Vizio's buggy "Watchfree" app didn't have the technological savvy that their competitors had so they forced their weak "Watchfree' app on their customers! Look at all the negative reviews on the internet for Vizio’s “Watchfree” App. My TV remote would not even work after the "Watchfree" app forced itself on my TV. I have a fairly new Vizio top of the line TV, and I'm ready to unplug it and take it outside and hit it with a sledgehammer... I'm totally serious! Very bad marketing of Vizio's by forcing a lame app such as "Watchfree" on their customers!!! I will NEVER purchase another Vizio Product.

What a rip off!! Says all over the box you can watch free TV, but when you try to set up your account, they want $79.99. Absolute bs. Going back to Samsung as fast as I can get there.

I had brought a Vizio sound bar last year. Contacted Vizio about it said they would refund me my money and such. But I had to return this sound bar. They called me today now keep in mind they didn’t ask me for any of my information just the serial number of the product proof of purchase and that was it I sent all that in last week and today I got a phone call saying that there’s nothing they can do for me because they want a credit card of mine to put on hold until they get this product back, I told them today on the phone just send me a box with the shipping label so I can box it and ship it and they told me they cannot do that They want me to put a credit card on hold until they got this one back. They are not willing to work with me on me actually shipping this broken sound bar back first and then having them ship me a new one or refunding me my money I will never ever ever buy another Vizio product again as a customer service is Bullshit. I won’t even recommend my worst enemy to buying a VIZIO product buyers beware the sound bar is less than a year old and went out. So money wasted on this junk.

Bought a Vizio 55" TV 5 years ago, and the picture and sound went out yesterday. Called Vizio and they said yeah, too bad you didn't purchase an extended warranty. Nothing we can do. Great customer service, expecting the owner to have to spend more money for a product that ought to last twice as long.