VizioReviews of vizio.com

Bought 2 40" Vizio tv's for extra bedrooms... they were not expensive and on sale at Christmas time. 1 of the tv's went dead black screen after using it 2 times, was over 90 days to the crap company Sams Club would not take it back nor exchange it. Went to Vizio directly, they agreed to replace my new tv for a refurbished tv... didn't think that was fair but the only option so I went along. Had to put a credit card down as a deposit for them to send out the replacement, again thought this was odd but went along. Replacement tv came and straight out of the box (after being forced again to register online and go through a bunch of updates before I could use the tv) there is a big blemish in the screen, a black stop right in the middle at the top 2" x 2". So wasted more time calling them, and the entire process starts again. They still wont send me a new tv, and had to give my credit card again to get the replacement that will have to be registered, and old one returned again. HORRIBLE.

Worst buy in years. Best to toss it and be more careful in purchasing from a trusted manufacturer. Total control freaks created this mess. Trying to force you to play their game. Vizio wants way too much private info. Even controlling ads as an overlay when trying to watch something on Roku. Ads butt in and refuse to let you continue watching until you say OK , then it becomes a real can of worms. My advice to you is Do Not Buy Vizio.,

The warranty service is terrible. I've been there for more than 2 months to have my 40 TV changed. They cancel my service order, they open it again, on one occasion they ask me for a credit card for a hold in what they send me the TV and guess the next day they cancel me! The information they give you is incomplete. Today I called again and they tell me that it is awaiting approval! I don't think I'll ever buy a damn TV from this company again in my life

Update: Allstate/Trade Square has reconsidered my claim and is replacing it with an 2024 Onn 50" model TV. While I appreciate the replacement, I am worried that it's a 2024 model. It's supposed to be a new TV, but why do they have 18 months old TVs in stock? Also, since they are replacing the TV, my protection plan is now closed. The USB port on my 50" Vizio TV became loose. I purchased it thru Walmart and a Protection Plan. The warranty is for one year, that is why I purchased the Protection Plan. The Protection plan considers this physical damage and will not honor the plan. The TV has been in the same space for the entire time since purchased. Consider other TV manufacturers instead. Truly a rip-"off.

I have a vizio TV and I will never under any circumstances purchase another anything with this brand name on it again,,I have to unplug my TV every 2 hours or the sound quits and I can't change channels adjust volume nothing and my TV is only a few months old,,it's my second vizio TV and they both are screw ups ,, never again

TV wouldn't even get past the initial update. Went to Walmart and bought a Vizio by mistake, I was after a TCL and just completely brain farted. I mixed up their logos SOMEHOW. Got it home, got the remote out, then realized WHAT, this isn't a TCL Remote! looked at the box realized it's Vizio! No big deal I will use it if it works! Thank God it didn't get past the initial update, or I probably would have used it past the return date, and been stuck with this vizio trash. It froze after the initial update! Take it back to Walmart get a TCL. IT ZOOMS past the initial update in 10 seconds, immediately gives me the option to continue setup. I continue setting a couple things up, the TV then downloads another update that takes another 10 secs BOOM. I'm watching TV.

Title: 2026 Tech with 2010 Hardware & Infuriating Support ​"Do not waste your money on this Vizio D-Series. Not only is the hardware subpar, but the support experience is a complete waste of time. ​The Product Failures: ​Hardwired to be Slow: This 'Smart' TV is intentionally designed without 5GHz WiFi support. In a world of high-speed mesh networks, this TV is a bottleneck that constantly buffers because it can only see 2.4GHz bands. ​Broken Tuner: It can't even handle basic Over-the-Air (OTA) antenna signals without freezing and displaying a 'spinning red circle' that requires a full restart. ​The Support Experience: Vizio support is an absolute joke. The agent insulted my technical intelligence, suggesting I 'entered the wrong WiFi info' before forcing me through a factory reset. I lost all my app logins and programming—a huge hassle—only for the agent to admit at the very end that the TV is designed without 5GHz capability. ​Save yourself the headache and the 'insult to your intelligence'—buy a brand that actually respects its customers and uses modern hardware

Very bad company and the customer service. After my screen went all black due to LED lights,the customer service told me: 'Buy a new TV'