VIZIO is the maker of the top-selling 4K UHD TVs / Displays and America's #1 Sound Bar Company. VIZIO’s mission is to deliver high performance, smarter products with the latest technology innovations.
Vizio (vizio.com) has 152 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Appliances & Electronics · Reseda, California
Excellent
Appliances & Electronics · City of Industry, California
Excellent
Appliances & Electronics · Los Angeles, California
Excellent
Appliances & Electronics · CARLSBAD, California
Excellent
Showing 129 reviews with 1 star · Clear filters
Paula M.
These are the LAZIEST customer service reps on the planet! I called to connect my new Vizio remote to my TV and after less than 2 minutes, this woman tells me to return the remote control to where I bought it! She just didn't want to help me program it! And while I'm on a rant I have never had a Vizio TV last longer than 2 years! The TV's are total garbage!
manda2285
The customer service is trash. I’ve been fighting them with an issue I’ve been having and their solution is factory reset it. I’ve told them several times I’ve done this and it worked for a day and then quit working again. They have done nothing to fix it and all I get is excuses. Then some lady called said nothing but excuses and then said it could be couple months if not longer before new update to fix it. I saw red and said I’m done tv is going into the trash. This is unacceptable.
bulan C.
If you feel like hanging your self every night than buy a Visio! This is probably the biggest piece of trash I’ve ever had in my life. Have been through 7 remotes because they work for abt the first 2 days then act up. I would seriously rather drag my ass across broken glass than buy another Visio.
Ahren P.
Garbage tv. I can't just see a channel guide, it shows me the channels it thinks I want. I dont want those channels I want to see a numerical list of the available shows. Bitbthis damn thing filters them based on? Nothing? Something? Idk. I hate this tv
JAIME O.
Terrible TV didn't last a year and 4 months.... got no help from customer service, or tech, Really just a bad purchase .. 400.$ down the drain
Joe L.
These are the worst tvs I have ever purchased!!!! They never work. If you plan on watching Netflix, Hulu , Disney, HBO max , or any streaming service. DO NOT BUY a Vizio!!!!
Paul
Have a Vizio 65" tv. Comes on fine. Within 30 minutes of turning it on I get a message that my route is disconnected every time. So you have to unplug the pos and plug it back in. Horrible workmanship. Would never buy another Vizio or recommend it
Vincent P.
The only reason I gave one star is I had to. The worst TV experience I've ever had. I've canceled all my subscriptions because they don't work. I can't even watch most of the crap built into it. I'm actually going to take the L on this one, throw it in the back of a storeroom and go buy another brand of "smart," TV. And it's 75" limited edition. I can't return it, but I can watch regular TV without all that complicated nonsense on another brand.