VixReviews of vix.com

I was paying for add-free or commercial-free service, and that did not happen. I called to make sure they provided me with the service I was paying for and they almost insulted me saying that I did not know how to update the app properly so it was my fault not theirs. I decided to cancel and three months later Ive noticed on my bank account they were still charging. I tried to check my cancellation, but I was not able to. It said, "You don't have an account," but they were still taking the money out of my bank. I had to file a dispute with my bank, and I did not have proof of cancellation, so they kept the money. I had to cancel my bank card so they couldn't keep taking my money. This is not a trustworthy app; do not waste your time or your money.

Es la peor aplicación de streaming que tengo, ninguna da tantos problemas como VIX... en VIX se corta la señal muuuuy frecuentemente, yo pagué por el servicio premium y aún pasan comerciales y como dije al principio, lo peor es que la señal se corta muy seguido y cabe aclarar que esto no es problema de mi Internet.

First, the number of ad interruptions is absolutely ridiculous. And now I can’t believe that they are showing that message from the Dept of Homeland Security (DHS) that sends a threatening message to illegal immigrants on a platform with primarily Spanish-speaking viewers. (Not that every spanish-speaking person is illegal!) But DHS was strategic in choosing VIX to air their message… and I am disgusted that TelevisaUnivision has allowed it. I have deleted the app from all my devices.

The service customers is horrible and I pay for premium and I still watch commercials they say those are our free promotions I say I pay premium not adds why ?? I have to see it not answer at all f .. them

Signed up for a monthly subscription to watch a soccer match, Vix was the only option available to watch the match. First 20 minutes of the match the quality was excellent, after the 20 minute mark, the quality decreased and in order to watch the match live, I had to decrease the quality I saw the match in. It's crazy you've got to watch a pixelated soccer match even if you paid the Premium subscription. I verified my internet connection, that wasn't the problem, 300MB/s of download & download. Emailed Vix for a refund, will update the rating according to the decision on my refund.

I have a Vix ad free premium subscription, and am watching a series that’s on Vix free. It’s very upsetting the amount of advertising showing during an episode. Unfortunately the series is not available on Vix Premium. I think they should make the content on Vix free available on Vix premium ads free, so we really get what we’re paying for. Very upsetting! If only the amount of ads was decent, but it’s way too much and it’s causing the opposite effect on people, instead of liking and paying attention on the ads, you start to really hate them as they become so annoying

This is scam i bought the suscription for one year and use it for one time after two weeks no used the app it have a lot of ploblem and can see only ads but nothing alse, call costumers service to claim my money back and them don't return your money and no service for what you paid. Stay away from them

I got the plan with no commercials, but they’re still showing up, especially when watching old movies ( which I love ) very disappointed!