VivooReviews of vivoo.io

4.5189 reviews
Personal Care
44 Tehama Street, San Francisco, California

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Vivoo

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About Vivoo

Want to get more reliable nutritional advice backed by real-time body data? Vivoo is here to help! Vivoo is an at-home test and App that shares personalized nutritional and lifestyle advice to improve your body’s wellness based on 9 wellness parameters, including water, vitamin C, magnesium, calcium, sodium, pH, hydration, ketones, and protein. All advice on Vivoo App has been prepared by dietitians, nutritionists, and doctors. Try Vivoo today! How It Works? 1. Download the free Vivoo App2. Urinate on the Vivoo test3. Wait 90 seconds4. Scan the strip to the App5. Get your wellness score plus personalized nutritional & lifestyle advice

Vivoo (vivoo.io) has 189 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: vivoo.io
Website: vivoo.io
Category: Personal Care
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 93% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Vivoo reviews

189 approved reviews, newest moderated first

okan D.
Feb 27, 2023
Great experience
Great experience so far. Very easy to use. And, the team was quick to respond to my questions. I was searching for a tool to track hydration levels and I am happy to have this parameter in the Vivoo App. Keep up the good work!
Response from VivooMar 8, 2023
Thank you for your glowing review! We're thrilled to hear that our Vivoo product has made a positive impact on your wellness journey. We're proud to have been a part of your health and wellness journey and appreciate your business. Please don't hesitate to reach out if you have any further needs or questions.
Sm D.
Feb 24, 2023
Excellent service
Excellent service! The team was quick to respond to my questions and provided helpful advice.
Response from VivooMar 8, 2023
We're so glad that we were able to meet your expectations and provide you with excellent customer service. Our team works hard to ensure that our customers have a positive experience with Vivoo, and it's great to hear that we were able to do so for you. Your kind words mean a lot to us, and we appreciate it.
Selin Ö.
Feb 21, 2023
I pretty much enjoyed using the app
I pretty much enjoyed using the app. After the quick test getting my personalised nutrition advice was extremely helpful!!! 💛
Response from VivooMar 7, 2023
Thank you for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with Vivoo! We strive to provide the best possible experience to our customers, and your feedback lets us know that we're on the right track. We're glad to have exceeded your expectations! Thank you for choosing Vivoo and for sharing your experience with others.
chris F.
Feb 17, 2023
I have been receiving low sodium…
I have been receiving low sodium results for over a year. My Doctor didn’t notice it at first in my blood work and dismissed my urine results. Over a year later my blood work showed very low sodium and he adjusted my meds. Now I feel much better and the urine test discovered it first!
Response from VivooMar 8, 2023
Thank you for your glowing review! We're thrilled to hear that our Vivoo product has made a positive impact on your wellness journey. We're proud to have been a part of your health and wellness journey and appreciate your business. Please don't hesitate to reach out if you have any further needs or questions.
David A.
Feb 15, 2023
Firmaet er fup
Firmaet er fup. De trækker pengene, men sender aldrig varerne. Jeg har rykket for dem flere gang - de sidste par gange uden svar. ___ Opdatering: Jeg har efter MEGET lang tid modtaget min ordre. Og de har også tilbageført mine penge, da jeg bad dem om at annullere min ordre (tog meget lang tid at få kontakt til dem). Så efter jeg fik annuleret min ordre fik jeg altså både mine penge retur og modtog deres test. Tænker ikke det er et firma der er styr på ret meget og jeg tænker derfor heller ikke at jeg vil bruge deres test til noget. Men ændre min anmeldelse fra én stjerne til to, da jeg jo trods alt fik mine penge retur.
Response from VivooFeb 16, 2023
We apologize for any inconvenience you may have experienced with Vivoo. Our team takes all feedback seriously. Our customer team has reached you to fix this case as fast as possible. We are truly sorry for the inconvenience and hope to offer you better services in the future.
Ryan M.
Feb 12, 2023
All of the ‘positive’ reviews are too…
All of the ‘positive’ reviews are too over the top to be real. Like so many other people I ordered, nothing came for a month, I reached out to customer services and was just ignored. They just WILL NOT ever reply to you. A perfect example is this, any reputable company would be appalled by their negative reviews on here and have someone replying to them. They do not. They don’t bother to even refute the claims against them. This tells you everything you need to know.
Response from VivooFeb 16, 2023
We're sorry to hear that you've had a negative experience with Vivoo. We investigated your case closely and found out that our Customer Team sent you reply on 9th February (within 24 hours) regarding this problem. Unfortunately, these e-mails sometimes go to the spam folder or there might be a different technical problem. We sent you another e-mail that contains the screenshot of our first e-mail. We hope that we can reach you this time. We understand how frustrated you must be. If you have any specific concerns or issues, please don't hesitate to reach out to us at [email protected] once more.
Nicole C.
Feb 8, 2023
Never even bothered to reply
I ordered from them on Jan 4, 2023, and then spaced it for a little while until I noticed the $60+ charge on my card a while later. I checked the status of my order on their website and it was labeled as still "processing" a full 5 weeks later. I reached out to their customer service to find out what was going on and it's been nearly a week with no response. I finally just filed a dispute with my credit card to get the money back. I'm pretty sure most (if not all) of the positive reviews for this company are from people with a stake in the company. The majority of bad reviews have the same thing in common - orders aren't being shipped. I'm questioning whether this company actually produces a product at all.
Response from VivooFeb 16, 2023
We're sorry to hear that you've had a negative experience with Vivoo. We take all feedback seriously and want to ensure that all of our customers have a positive experience with Vivoo. We understand how frustrated you must be. If you have any specific concerns or issues, please don't hesitate to reach out to us at [email protected].
Mihai H.
Jan 24, 2023
I love how easy they've made it to take a test
I love how easy they've made it to take a test + the in-app experience is really awesome. Love the recommendations. Love that it only takes 90 seconds for the test to be submitted. It would be useful to also have potassium since it works hand in hand with sodium, but it's probably more complicated. Overall amazing experience.
Response from VivooMar 8, 2023
We're delighted to hear that Vivoo has helped you to achieve your wellness goals. Our team takes pride in providing high-quality products , and your review lets us know that we're on the right track. We appreciate your feedback and hope to continue to provide innovative solutions to improve your wellness!

VivooReviews of vivoo.io

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I pretty much enjoyed using the app

I have been receiving low sodium…

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All of the ‘positive’ reviews are too…

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I love how easy they've made it to take a test