VivooReviews of vivoo.io

UPDATE: The company responded and shipped out the product, which was received on 2/18. Product appears to work as promised, but I'll hold out on a higher star rating for a little more use and experience with the product. Thankful for the company responding and compensating for their shipping mishap. ORIGINAL REVIEW: This may be the world's greatest product, but I wouldn't know. Ordered it back on January 25th, and they still haven't even sent me a shipment notification 16 days later. I've now contacted customer service twice, most recently today after six days ago they promised to have it shipped to me within 4 to 5 days, and they would issue the shipment notification that same day. Still nothing.

Update 13.02.2025: Vivoo reimbursed the full amount on 13.01.2025, and the case os officially closed. I have added two stars for Vivoo acting fast and just. Overall, the product has met my expectations. I am just not satisfied with how hard it has to be to cancel the subscription, and no possibility to make a one-time-buy. ----------------------------------- Update 08.01.2025: Vivoo swiftly replied to my email, cancelled the shipment, cancelled future shipments, and wrote that they would reimburse the cost. After one week, no reimbursement has been received. I will update again when the money has been reimbursed. ----------------------------------- I have cancelled my subscription almost a year ago, yet they just withdrew from my account for another years worth of strips. As I haven't logged into my account for almost a year (since I cancelled my subscription), I can no longer log into my account to do or check anything. The "forgot password" button does not prompt an email to be sent to me. I have filed a written request regarding this case, when this is answered, I can revise this comment and the 1 star - but until then, I strongly urge people to not use Vivoo, as you cannot unsubscribe.

I made the order months ago and i havent received the product. I’ve tried to write them but i do not get any answer. Edit: They had received the package after it was returned on the way to my place. They send it again and I just took my first Vivoo and its great.