About VIVOHOMELaunched in California in 2015. VIVOHOME has grown from a fledging startupto a global company that serves customers from all over the world.Our missionA new generation of making home life better.
Vivohome (vivohome.com) has 29 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
Also known as
vivohome.com
Website
vivohome.com
Category
Home Goods Stores
Location
ONTARIO, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 45% of reviews.
Latest
Most recent review: April 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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I bought a ceiling exhaust fan for my bathroom Nightmare job cause I live in a barn converted into a house Bought a humidity sensor fan cause have no access to wire a switch Fan constantly running Your getting this pile of garbage back and will never buy another product from you
EC
Eugene C.
Very misleading warranty only if you…
Very misleading warranty only if you purchase form them directly will they authorize a warranty. Their offical eBay store is some odd name 3qmart-15 which does no clearly that they are the official vivohome store . Bought a pump broke after 4 months refused to fix it or replace
MA
Mark
Cheap product, no support
Ice maker stopped working in under 3 months and no matter how many times I reach out I can not get anyone to respond for warranty support.
GF
George F. J.
The pump is powerful and efficient
The pump is powerful and efficient, with a sparkless motor compatible with multiple refrigerants. The easy-to-use manifold gauge kit provides accurate readings, making recharging straightforward. Highly recommended for anyone handling HVAC installation or maintenance with reliable tools.
DP
Davidson P. S.
VIVOHOME's ice maker is like the little…
VIVOHOME's ice maker is like the little engine that could-it's amazing! It churns out 9 pieces of ice every 6 minutes, which might not should like much, but it keeps going non-stop. I absolutely love this product. It makes more than enough ice, so we're never left wanting. Sure, the ice melts pretty quickly, but given how it's been this summer, that's not surprising.
Response from VivohomeSep 13, 2024
Thank you!
CV
Carolle V.
VIVOHOME
I was to buy the awning for the entire front of my house but then I am very happy I didn't, considering the quality of the product and the worse customer service.
ON SEPT 11 VIVOHOME WRITES:
As a valued customer, we'd like to offer an increased partial refund of CA$30, even though your order is no longer within the warranty period. This is the best solution we can provide at this time. Please let us know if this is acceptable to you.
MY ANSWER TO THEM IS THE SAME
IT IS NOT ACCEPTABLE ON A PRODUCT THAT COSTED US $254, PLUS WE HAD TO PAY TO HAVE IT INSTALLED. RIDICULOUS.
ON SEPT 10 VIVOHOME WRITES:
Thanks for your email.
Upon checking, this order was placed on July 21st, 2023, which exceeded our 1-year warranty. Therefore, we regret that we cannot provide free replacement parts.
However, we can still try to help you troubleshoot your product, as you are a valued customer.
We suggest trying heavy-duty, industrial-grade aluminum foil tape. If that doesn’t resolve the issue, we recommend purchasing a new one.
Your understanding is appreciated, and we look forward to your reply.
you are offering a partial refund of CA$15 as a discount for your new order. Please let us know if this is acceptable.
I WRITE:
NO IT IS NOT ACCEPTABLE ON A PRODUCT THAT COSTED US $254, PLUS WE HAD TO PAY TO HAVE IT INSTALLED. RIDICULOUS.
PR
Pranav R.
Really good for those who want to get…
Really good for those who want to get free views for instagram not much survey its really Gud
Response from VivohomeSep 10, 2024
Thank you.
RJ
Rich J.
GREAT PRODUCT
I have been struggling for many years trying to rid my small goldfish pond of algae. I emptied and cleaned it manually this year, and about four days later, I couldn't even see my fish. My wife researched your product and bought us the VH515. Two weeks ago I installed it, and now it is totally clear. I mean, it was thick as pea soup(no exaggeration). I have before and after pictures, but don't see where I can add them.