Vivint SolarReviews of vivintsolar.com

Everyone involved with our experience was professional, knowledgeable, and extremely courteous. When our panels were installed, they were very concerned with safety and cleaned up before they left. We’ve had a top notch experience with Vivant thus far. I’m anxious to start using our solar system and looking forward to the same great service. I would recommend them to my best friends and family.

The installers were on time and very professional. They did the job in a timely manner and explained everything after they were done. Very happy with the install. I would definitely recommend them.

I am very unhappy with the service I received from Vivint Solar yesterday. I had my installment done and there are several things I didn't like throughout this process. 1. (Wiring) the wiring running from my roof where my panels are, down to the power box isn't concealed at all. The formen said they had to run the line down and over the garage to the power box. I asked if there was another option because my neighbors had there lines installed differently. Even walked them to my neighbors homes and showed them. The formen said he doesn't know how those panels were run like that and over the garage is my only option. 2. (Placent of panels) Not understanding the configuration of the panels on the front of my house. Right now they have them on the right dormer which if the sun sets in the west I don't see how those panels would receive much energy. Just looking at it, seems if they were on the opposite side it might be more beneficial. 3. (Customer Service) before my panels were being installed I met with the forman, and electrician asking if they needed anything. They told me no there good to go so I went in the house. At no point did they update me as to what's being done. After the work was completed they just bailed out leaving my home and the garage wide open. Never had me sign for anything talked anything over nothing. I have taken pictures and submitted it to my sales agent and his supervisor already. I can provide whatever needed to whom ever this may concern. Bottom line I need this to be corrected immediately. I can be contacted at (302) 753-9788 during normal business hours. My name is Linwood Wise hope to hear from you soon.

First, John and Crew were excellent. Their dedication was displayed to all the neighborhood. They were late due to another job and assured us the would finish the job. They did and John patiently answered our petty questions. Thank you VIVINT. Percy

From salesman, inspector and installation crew; all were very efficient and professional. I expect the final phases will be the same. Every visit was prefaced with a phone call. So there were no surprises.

Vivint’s Energy Consultant Alex Eubanks surely knows what he is doing. Very knowledgeable and very courteous and more importantly honest. He has answers to tough and uncomfortable questions and if he does not have the answer right away, he will surely get it for you. The crew led by Matt, who installed the panels knows their craft, explains to you the process and once done for the day, would not leave without explaining to you what was done and what’s the next step. They are very friendly and courteous too and cleaned up after and left nothing lying around not even a screw! Overall a great experience with these Vivint professionals!

Not hooked up yet it’s been at least 3 months

Installation team, lead by Charles, was on time, efficient, polite, funny, very hard working and skilled. Danny, John, Erick etc were amazing!!! Smiles and kind words every time we spoke. Incredible team! They deserve a raise - they are invaluable!