VivintReviews of vivint.security

I finally talked to a kind and knowledgeable person...Abraham. (Customer Service, 5*****) He is from Mexico, Vivint has to be proud to have him as an employee. He not just answering my questions, but he educated me about the Vivint products. When you talk to someone like him, make your day. Because I spent almost three hours in the morning, trying to reach someone in USA, to answering me my questions. Finally, we had help from the technician Eric, not from customer service. (1 star, for people in USA).

Jared was completely knowledgeable and professional. He took the time to show me how to operate it

I shopped around quite a bit before deciding Vivint is the company I was going to use. The technician was very knowledgeable. Talked me out of using things. I did not need. He actually cut my bill in half. Did the job in four hours we have not had one false alarm, we paid for all our equipment upfront so we have a small bill every month just for monitoring so far so good. I read a lot of reviews and I really don’t understand what people are complaining about. This is not the first home we own nor the first alarm system, we had installed previous systems , a lot of false alarms I did not appreciate some of the people we spoke to over the phone or over the Internet so I wasn’t sure what I was going to do until the technician showed up. He was the key in me going with Vivint.

I called Vivint on Jan 3rd. They came to install the unit on the 6th. Very professional and clean reps! Everything World as expected! Good job Vivint!