Sonya Y.
Multiple Time Customer
Have ordered many times. Only once did I have a bad experience but it was very cheap extensions from the 50% section where they didn’t last as long.
Response from vivienhair.comOct 2, 2025
Hi Sonya, Thank you so much for being a loyal customer and for taking the time to share your feedback with us! We’re truly grateful for your continued support. We’re happy to know you’ve had positive experiences overall, and we appreciate your honest note regarding the extensions from our 50% section. Those items are indeed part of our clearance range, which may not have the same longevity as our premium collections—but your feedback helps us improve and ensure expectations are clear. We’re so glad to have you as part of our community and look forward to providing you with the best quality hair and service for many more orders to come. Warm regards, Vivien Team



