Cari D.
No contact- No Exchange- 3 weeks
I completed an exchange order paper work, they accepted the paperwork & it was received by the Dublin, Ca. location on 8.19.25, it is now 9.5.25- I have heard nothing. I have 'contacted' Vivid three times through the 'contact us' location. Crickets. I have not received one response to my contacts, although it states they will respond in 48 hours


