Vivid LinenReviews of vividlinen.com

Overpriced Poor quality linen Not obvious where they’re based - it cost me £22 to return something Delivery very slow

Ordered linen cropped double pants. Absolutely love them. Nothing but compliments whenever I wear them. Have had them for 6 years now and they still look fantastic. Happy with their clothes and customer service.

I completed an exchange order paper work, they accepted the paperwork & it was received by the Dublin, Ca. location on 8.19.25, it is now 9.5.25- I have heard nothing. I have 'contacted' Vivid three times through the 'contact us' location. Crickets. I have not received one response to my contacts, although it states they will respond in 48 hours

This is a customer service review. I have the olive green slit neck tunic. Love it and style with a Johnny Was scarf. Thought I had lost/misplaced and ordered a replacement which is still sealed in the bag. Original showed up in closet. Sent receipt and pic of still sealed bag to request exchange. No response. Alison Franklin

My two tops arrived in good time, nicely packed, but the quality of the linen was extremely poor. The linen is so thin you can see straight through it and I doubt it will last more than a couple of washes. The designs looked slightly different to the pictures as well. They are not cheap, never again.

Never received response to multiple e mail inquiryies about delivery,, no phone to contact.

I've been purchasing from them for YEARS. Always received prompt service, prompt responses to requests and refunds when I've requested them. They are a Hong Kong company but have a CA distribution hub. The products are QUALITY and nicely made. Again, love these guys!

Bought an item in November 21st 2022 And have not received the item which is disgusting so if someone can please get in touch before I go somewhere else with this ie my bank!!