VivedecorReviews of vivedecor.com

Dont order from this company I made a first call to the company to find out if they had a tracking number for me amd the lady who answered said I called a wrong number. I checked the website and called the listed.number and a man answered and said to "Go to he77" then proceeded to tell me "Dont call back dog timmad" then humg up. All I had said was hello is this Vivedecor I will be contacting my credit card company. Bad experience

It took me months to receive an air conditioner i ordered, only to get the wrong one that wouldn't work. It took 8 months to settle the situation. I called them for weeks every day, emailed, contacted them through the website, with absolutely no response. When I went through my bank, they finally responded, and swore to send me a return label via email immediately. It didn't happen. So I had to go through my bank again to get a refund because despite all of my efforts to return their product, they were not willing to do ANYTHING. I would advise to avoid this company at all costs.

I ordered a 10 cup rice cooker from ViveDecor that was supposed to arrive within 7 business days. 3 weeks later, I am still waiting. They never returned my calls and stopped returning my emails. I will seek legal action soon! DO NOT ORDER FROM THIS COMPANY!

I ordered a rocking horse for my daughter for Christmas. I ordered it 3 weeks before Christmas. I am still waiting on it. When I call vivedeocor it goes straight to voicemail and oh you can't leave a voicemail because the mailbox is full. Big surprise I bet the mailbox is full from the rest of the customers like me that got scammed out of a Christmas present for my 2 year old!

After searching online for an electric wall mount fireplace on many different vendors websites, I finally settled on a lovely silver framed 40 inch unit. I didn't find a lot of units to choose from in silver framing, but found a lot in black within my price range. I was trading some size and black and some sleekness to find a silver unit in my price range that I thought would integrate batter into my home. When I received the unit, I was really surprised to find that it was framed in black. After searching online, I realized that the unit isn't even made with the silver frame. It is really a lovely products at a good price, but I could have gotten a sleek black much more sleek larger unit had I wanted to order a black unit. For $10 less I could've gotten a motor flame that was 15 inches larger and therefore more dramatic. Knowing that I would need to pay for return shipping and restocking, when the item was a totally different color than that which was depicted on their website, I called and emailed several times. Several weeks later I still have not heard back. Again, their price was good and the product is lovely, but it is not what was shown on their website and they still haven't updated the photo with an accurate photo despite my numerous calls and emails.

I waiting for three weeks the shipping and no response from the company

This company advertises (still, as of today) a 148 piece set of magnets (G8108 Guidecraft Magneatos Jumbo Master Builder - 148 Pieces) for $69.99. They did not contact me for 7 days as to the status of my order. I called to inquire about the order and spoke with someone who is obviously running things out of his house -- and, conveniently, his manager is 'out of town'. He told me that the manufacturer has 'changed their pricing this year' and 'no longer offers a 148 piece set' -- proceeded to tell me he could order me a 100 piece set and an additional 30 or 60 piece set AND CHARGE ME THE DIFFERENCE!! I said 'you sold me a product with 148 pieces and now it somehow my fault that you are unaware of what you can order from your vendor?!?!' I made a suggestion that they send me the 100 piece and 60 piece sets at no additional charge. He said it would be a difference of about $50!!! This is a crock and I have never heard of a company being so underhanded, not to mention unwilling to communicate with their customers! AVOID THIS COMPANY AT ALL COSTS!!!!!!!!!!!!!

Do not purchase anything from this company. Phone calls are rarely answered, their voice mail is usually full and if you are able to leave a voice mail you will NOT get a return call. Any online inquiries concerning your order will NOT get answered; you can see that they posted, but you will have more luck talking to yourself in your mirror at home than getting any information from this company. They are VERY efficient at charging your card; I am very impressed how fast that transaction went through. I made a purchase for $549.00 on a pair of Kef speakers on 18 May 2015 and I have still not received them and it is 15 June 2015. I was told twice that they would be at my house within a couple of days. I call after no delivery and I am told that the container got held up in shipping on two different occasions (apparently from overseas). I canceled the order online and have not gotten any reply. Then I have been trying to call today and no one answers the phone. They have 1 customer service line. Why my order was charged before my speakers were shipped is beyond me!!! There is a 25% restocking fee and a 25% cancelation fee, I am sure that will be my next fight. Accessories4less has excellent prices and I had to do a return on some expensive speakers (they were too big for the WIFE - my fault) and they were so professional with me and they charged me no restocking fee and they could have. I have no affiliation with Accessories4less, just FYI. I am a real person with a real issue with VIVE DECOR. This company should be shut down. I have never dealt with such a BAD business in my whole life.......