Ashley M.
This is not real medication
This is not real medication. I switched to this medication and it was sent without an ice pack for cooling. I decided to yy it and it does not work! Save your money and go elsewhere

#1 BRAND FOR 15 YEARS!VITAstir® is a leading provider of injectable vitamins. Our vitamin injections are made in a fully compliant FDA Approved facility. This ensures the highest level of quality and sterility for our patients. Our vitamin injections offer solutions to maintain a happy and healthy lifestyle.
VITAstir® (vitastir.com) has 1,584 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 130 reviews with 1 star · Clear filters
Ashley M.
This is not real medication. I switched to this medication and it was sent without an ice pack for cooling. I decided to yy it and it does not work! Save your money and go elsewhere
V D.
This company sent me the WRONG month 5 AND the right month 4 dosage , charged both to my card at the same time…then put my account on hold. Having no further communication I received and email that Month 4 was on the way again. Emailing is the only method of communication from them and after notifying them Month 4 was again the wrong month and that I would not be ORDERING AGAIN they email me AND CHARGE ME $501 for month 6. At this point I filed a dispute with the credit card company and notified them of the dispute and that I did not want the month 6 order. At this point I received no product and was charged $501.00 and I’m waiting on the dispute. Meanwhile, they continue to send emails telling me I need to PAY OR CANCEL THE DISPUTE AS IF IM STILL TRYING TO ORDER. I also received one order late… in Texas summer heat which was WARM upon delivery. I was told it would be safe for 7 days in its packaging even if warm… so why is $20 overnighting required. Heed this and other reviews. DO NOT USE VITASTIR!! This is not a reputable company, especially when health is involved!
M. F.
"Our meds are not watered down, each batch is tested for potency by the lab" says their customer service in a reply to everyone who leaves a bad review. Vitastir's tirzepatide didn't work. It's ineffective. I know because I've tried it. I know tirzepatide works for me at much lower dosages because I've used it before with good results. It's just Vitastir's tirzepatide that doesn't work. Just sort by 1 star and you'll see all the unhappy customers that are all saying the same thing.
Response from VITAstir®Jul 24, 2025
We have thousands and thousands of happy patients who has lost weight on our Tirzepatide. You can email the pharmacy for the potency tests that are made for each batch.
Carla C.
I had high hopes, but it turned out to be a very disappointing experience with Vitastir’s customer service. After I completed the required form to request Tirzepatide, I was asked to fill out the exact same form again the very next day. Then, I was charged twice. I reached out through their online chat, and a representative assured me I’d receive a call back that same day after taking my phone number — that never happened. They also told me earlier that I would get a 20% discount available that day, which was also not applied. In the couple of days I waited, I never spoke to a doctor or received any confirmation that my request was approved. I have no idea if anything has shipped or is going to at this present time. When someone finally did respond through email, they were short and dismissive, offering no further willingness to work with me or help me resolve anything and is saying I will be charged twice (and apparently get both months worth?) and won't received any discount now either. At this point, I am requesting to cancel my subscription(s?). Sadly, if I can’t trust a company to communicate clearly, follow through on their word, or work with me in the least, I don’t feel comfortable doing business with them.
Response from VITAstir®Jul 24, 2025
Carla, we apologize that you had a bad experience. We cannot apply discounts to orders that are already placed unfortunately.
Dr. Val V.
Based on my analysis of Vitastir Online's customer feedback and the company's subsequent responses to such reviews, it appears that their approach to handling criticism lacks the finesse and professionalism that one would expect from a reputable healthcare provider. This has significantly influenced my decision to seek alternative sources for weight loss medication, as the quality of customer service is a strong indicator of an organization's commitment to client satisfaction and overall reliability.
Finley G.
Very bad Experience I really don't like Vitastir
gokmen O.
I have been using the same medication at a clinic in Miami for 6 months, and I wanted to purchase a 3-month supply of Tirzepatide. I specifically paid for overnight shipping to prevent it from spoiling during transit. I chose this company because it had very good reviews. When the products arrived, I opened the package and noticed that even the two small ice packs were already warm. The needles provided were 29G, whereas 31G or 30G is ideal for insulin. As a result, even after two days, there was no effect at all. I am not using this product for weight loss; it was regulating my blood sugar levels, which helped solve my sleep problems. But for the past two days, it has had zero effect. I requested a return from the company. The product is either spoiled or does not contain Tirzepatide. I am very upset and disappointed about this. I hope the company shows the necessary sensitivity. I will update with information based on the steps they take.
Response from VITAstir®May 12, 2025
Gokmen: Please allow the pharmact up to 5 business days to process your order, and then indeed it is shipped out with overnight shipping. Medications DOES have Tirzepatide in it and is not spoiled - medication from a PCAB Accredited Compounding Pharmacy. Most pharmacies are not PCAB Accredited so please pay attention to that. The medication is totally fine out of the cold for up to 7 days, you can see it's written on your package as well. All of our meds are tested and have the proof. If needed - contact and request them from the pharmacy that is written on your vial. If any other questions regarding your order - don't hesitate to email us - [email protected]
Toddy I.
They must have hired a company to flood reviews with positive ratings in order to bury the bad ones. They did not include syringes in the first “kit”. They shipped my refill 8 days past the promised “ every 23 days” . Calls and emails have been ignored. I prepaid for 5 months and am now requesting a refund of the remaining 3 months… we will see how that goes as they still have not responded to me. I have full documentation for my credit card company if they don’t comply.
Response from VITAstir®May 9, 2025
Toddy, We do not flood reviews, those are real patients. On CusRev we have 12k+ feedbacks with average 4.5 rating. Nowhere on the website it says delivered every 23 days. It gets billed and filled every 23 days + you need to allow pharmacy 3-5 business days to process you order! You can see our refund policy on our website.