Mariela
I was missing medication.
I was missing medication.

#1 BRAND FOR 15 YEARS!VITAstir® is a leading provider of injectable vitamins. Our vitamin injections are made in a fully compliant FDA Approved facility. This ensures the highest level of quality and sterility for our patients. Our vitamin injections offer solutions to maintain a happy and healthy lifestyle.
VITAstir® (vitastir.com) has 1,584 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Mariela
I was missing medication.
Tami G.
DO NOT USE THIS COMPANY. I had a horrible experience. I never received the product, and they won't send or refund the money. Customer service was rude and unresponsive. I have tried to work with them with no luck--out of over $400.
customer
Tainted merchandise . Got extremely sick and was too weak to get myself to the hospital. It looks me 9 days to recover from one dose. You can't reach anyone from the company
Shay
Horrible experience. I switched over to this company from a more reputable one. They sent me zepbound and stated that they would send me an extended expiration date vial. My brother had ordered as well. When we both got our vials, they were both of the same expiration date which was 1.5 months down the line. Other companies I had ordered from had expiration dates 6 months down the line or more. On top of that no provider reached out prior unlike other companies where there is a video consultation. It seems like this company does not care. My brother and I both had bad reactions to this particular medication sent from Vitastir. We did not have any reactions from the medication sent from other companies. When I reached out, I met a lot of resistance. No one responded to my emails of inquiry. I ended up calling and speaking to, I’m assuming, the secretary. She never introduced herself by name or title every single time I called. I explained my issue to her and she would state that she could call back and she would not. I finally got to speak to a doctor who was kind enough and understood the adverse reaction I was having and I was refunded. When my brother reached out, he also spoke with a physican, however, $150 were cut from the refund. Upon emailing and asking why he didn’t receive a full refund, again no answer to the email. I believe the unnamed woman at the front desk deliberately ignores people and does not get reprimanded. It seems like a very unprofessional company which goes after money. The medications are very close to the expiration date when sent too. Beware. I would highly recommend other companies where they do not go for $$ but for customer satisfaction and care.
Felix
Horrible support - damaged delivery sent and still awaiting response for almost a month from VitaStir. No confirmation when I try to cancel subscription so I had to cancel my method of payment from being charged. They are horrible !!!
RoZan C.
Silly me! All I can say is, please know upfront that if you purchase a Vitastir product, you are signing up for a subscription. Unlike most subscription based products where one order equals a subscription, they are not upfront about disclosing this. It's all hidden in the small print!
Dan K.
No customer service, 10 texts 5 emails 4 voice mails . I might have to file a complaint with the Florida pharmacy board.
Response from VITAstir®Feb 25, 2025
Dan, we always respond to customer email within 48 business hours. Please make sure you are emailing [email protected]
Candy B.
I wrote the review about not receiving my $296 order. Vitastir responded saying to send the claim number and police report. I did so immediately and guess what? GHOSTED, again! They only responded to look good. Buyer beware!
Response from VITAstir®Feb 25, 2025
Candy, we always respond to customer emails within 48 business hours. Please make sure you are emailing the right email - [email protected]