Dean F.
THEY SUCK!!!!
They SUCK! I was told it would take 3 months to receive my birth certificate! After receiving a notice with the date I was supposed to receive it came and went, I called and was told that it was going to take 13 months because the state where it was coming from was that backed up. Why was I not notified earlier? They still excepted my express payment! Poor Customer Service! They SUCK!!!!!!!!!!!!!!!!!!!!!!!
Response from Vital Records GovAug 2, 2022
Hi Dean! Thank you for taking the time to share your comments. Our apologies for the problem delay in your delivery. If you view our processing times page, we provide all state's processing ETA up front for anyone to view before placing an order. This process is internal to the health department and we have no control over them. Please be patient and we hope that you can receive your certificate very soon. Please do not hesitate to reach out to us at 1- 844-218-4825 if there is anything additionally we can do for you. Thank you!



