Can you please refund me for the night time fat burner for women it did not work
Response from VitahealsJul 16, 2025
Hello Joanne, I am so sorry to let you know that we don't have your order information about your name. Please share proper details to check your order. We have updated the same on our live chat, but you were not able to provide correct information regarding your order. It seems you have ordered from someone else, so please contact the appropriate seller.
JM
james M.
Still not received
Still not received. Posted from China not the eu. Tracking number is showing its dhl but when check Tracking is china post company. Can't take the supplements even when arrive because probably fake powder inside and who knows what's in it. Don't waste your money
JO
Jenn O.
I can not believe how long it is taking…
I can not believe how long it is taking me to get my supplements I still don't have it.
Response from VitahealsJul 7, 2025
Hello Jenn, I am so sorry for the trouble with the order. The package has already been shipped, and USPS delayed the package. The package has been delivered to you already.
AB
ABT1
I will never purchase again from Vitaheals.com
I will never purchase again from Vitaheals.com. I placed my order on April 30, 2025. After several days of not receiving a shipping notice, I checked on line. No info as to back ordered, nothing about shipment, nothing at all. I tried a chat session during business hours. No responses to multiple chat sessions. I called their phone number. It has a message "this number is not receiving calls" and it hangs up. You can't leave a message. So, I emailed on May 5th and here is a copy of my email... I placed my order with you on April 30, 2025. I have a confirmation that same day. I have emailed you, started a chat, and also called your phone number. NO REPLIES. Either tell me you have shipped my order or cancel my order.
No response until a day later saying oh, sorry, we shipped your product today, May 6th. I checked the tracking number. Guess what. It still had not shipped on May 6th. So, did they cancel the order. No, they shipped it anyway. So, I purchased the product elsewhere and got it before Vitaheals shipment got here. Now I can't return it because you can't get them to answer the phone, nor chat, nor email to get a return authorization.
You have been warned. Shop here at your own risk and you likely will get the same no responses I received. One star is way too good. I had to do at least one star to write this review.
DT
Douglas T.
Nothing was included inside package…
Nothing was included inside package telling how to use product
JS
Judy S.
Extremely late delivery!!!!!!
Extremely late delivery!!!!!!
ST
Steph
Customer service
I order my hormone combination and high vitality through them on a auto ship and realized I had more than I needed. So I emailed and left them know I needed to cancel my order and they were quick to respond and cancel my order and refunded me no problem. Very satisfied!
CA
Carla
Myself and a couple other family members have been taking these vitamins for a while now. Feel so much better when I do. Can tell a big difference if we run out!
Great product, easy shipping! Accidentally got wrong vitamins. They made it right as soon as I let them know
