Discount Natural FoodsReviews of vitaglo.com

I ordered some products on March 4, by March 10 the products still had not shipped. I emailed this company regarding the status of the order, I received no response. Then I emailed them telling them to cancel my order, I received no response. Then I emailed them through my PayPal app. I let them know to cancel the order and that I would dispute the transaction if they try to proceed, I still received no response. I called them today March 17, a man answered the phone. He asked for my ZIP Code, he said oh yeah I got your email your order has been canceled. Click, he hung up. Some of the worst customer service I’ve experienced. They don’t communicate and it seems they don’t care about their customers. I would not recommend this site at all, especially if you don’t want to be left in the dark.

This is the Worst company I have ever ordered from. I have never been treated or talked to so poorly. Before hanging up I told the owner the way they handled My order (with multiple mistakes) was unprofessional and wrong and he said “well lady you got what you paid for, shop somewhere else next time”.

Mike was the dolt that i had the misfortune of answering my call.he apparently didn't like that I asked where my order was and hung up on me several times. Called me a liar because I was trying to reconcile why my bank charged me for the order that never got delivered.he refused to put it in writing that the order was canceled so I could bring it back to my bank. I emailed them two weeks ago, no reply. Never received any word that my order was canceled. BBB and the New York attorney general needs to be apprised that this business should be shut down

I contacted Vitaglo on June 8, 2020 about a product with "best by" date that was strangely a year earlier than products previously purchased over six months ago from other suppliers. I was insulted,ridiculed,and hung up on twice simply asking why that was the case. Man who answered said he was the "owner" and I could not fire him. I was not even upset nor was there one mention of any threat. I never expected the rude treatment. I like a deal--but I have to say that I value trust over saving a buck--so that is likely my last order. No one would ever believe the insults in a matter of minutes. Rudest business owner I have ever encountered. What other corners are being cut? Do not expect Vitaglo to care one bit about you as a customer.

The worst Internet company I ever dealt with. I placed an order then never got it. IF I DIDNT CHECK UP ON THE ORDER A MONTH LATER I WOULD HAVE PAID FOR MANY ITEMS AND NEVER GOT ANY. They back ordered many items even though I demanded they NOT BACK ORDER ANYTHING...EVER. So they decided to charge me for the whole order and never sent me many products. I called them...they are afraid to talk to angry customers. Typical for new York beanie baby morons. They ignored my emails. I finally sicked the attorney general on them and got about half my money back. If I had the energy I'd take them to court and really get them back. Still might. STAY FAR AWAY FROM THESE LOWLIFES. Low prices most times equals lower quality service or worse.

The product I received was completely melted and in horrible condition. Their website provided assurance that if I received defective products they would be replaced. I called today was connected with a man who was incredibly rude and short. He advised that this was not something they would help me out with. I then asked for someone else who could help me and he said he was the owner, have a good day, and then hung up on me. I have been repeatedly making $100+ orders from this company. I couldn't believe how rude and dismissing this guy was. The worst customer service I've ever received. I'll never do business with them again. As a read through the list of complaints below, I don't doubt anyone of them. Also, I just looked up on the Better Business Bureau's website and found the firm has received 41 complaints, and has failed to respond to 39 of them. I think this speaks for itself - what a truly horrible company to work with. Save your money and do business with companies that treat their customers well and stand behind their product.

Terrible customer no service, never sent product, no response to email. Then called, short and rude over phone.

Avoid this company. They're quick to take your money but in my case never sent the item. Weeks later I emailed them and they said "sorry, we can't get that product" so they're selling stuff they don't have. Now it's PayPal dispute time because they're not so quick to refund money on their own.