Lindsay G.
0 Stars
0 Stars - no communication, despite 4 attempts to contact them at 2 different email addresses about my pending order. After 2 weeks, I noticed my order had been marked as cancelled, with zero communication about it. PASS.
Discount Natural Foods is listed under Personal Care.
Discount Natural Foods (vitaglo.com) has 29 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Personal Care · Orlando, Florida
Excellent

Personal Care · Grants Pass, Oregon
Excellent

Personal Care · Great Neck, NY
Excellent

Personal Care · Costa Mesa, California
Excellent
Showing 24 reviews with 1 star · Clear filters
Lindsay G.
0 Stars - no communication, despite 4 attempts to contact them at 2 different email addresses about my pending order. After 2 weeks, I noticed my order had been marked as cancelled, with zero communication about it. PASS.
Robin H.
ABSOLUTELY WORST CUSTOMER SERVICE EVER!!!! I placed an order 11 days ago, but I had not received any shipping info. or an update on my order. I called and got THE RUDEST man I've ever encountered. I offered to give him my order number to try to help him and he cut me off and told me to be quiet!!!!!!!!! When he said he had 2 of the 17 items and asked if I wanted those 2 items sent out, I said no. From there, he hung up on me, not allowing me to ask about an approx. date for the other items to be in stock. I called back and he hung up on me again!!!!!!!! I WILL NEVER, I REPEAT NEVER, order from this company again!!!! I do not know HOW they stay in business!!!!
Adam C.
Made an order. Waited 5-6 days with no response. Contacted them via phone to find out any info. Owner answered said they didn't have it. Never sent a follow up email to let me know that. Then proceeds to hang up on me. Do not buy from this business. Poorly ran and terrible customer service!
DC
I don't know how this company stays in business. Their customer service has always been terrible, with no response for any issue. The last time I ordered from them, they sent a large container of glutamine and the lid was broken in half. Tried contacting by email, no response. Called the phone number, no answer or response. I'm actually going to contact the attorney general of the state they operate in
Laura A.
I ordered several tubes of toothpaste and was delivered product that is 1 - 2 years expired. Called them up, asking for a replacement or refund. They wouldn't do either and eventually yelled at me for being an ungrateful customer.
Talha K.
if you want make someone insult yourself so then call them,they will insult you alot on call,like no ethics to talk with costumer
ann
Never got my order. SCAM
AG
I placed an order for vitamins on June 7th. I called today, June 21st, and spoke to a person named mike. I asked Mike about my order since I had had no communication from the company. Mike told me that he would call me right back and he had to look into it. More than half an hour later I decided to call back, and Mike answered. Mike proceeded to tell me that he was canceling the order because he told me he would call me back and that I called back too soon and could not wait for his call back. I suggested to him that half an hour wasn't long enough and he said no and repeated that he was canceling the order. When I asked him for a specific reason why he was ordering the cancellation, he told me just because I couldn't wait. Needless to say that there was no communication whatsoever for the past two weeks from when I initially made the order. The customer service I received was horrible and I am not too sure who Mike is, but Mike is certainly a detriment and not a person who should be doing customer service nor selling anything to the general public. I would give this company negative stars if it was possible.