Eric
Weird transaction.
I placed an order on the 27th. Order was confirmed via email on the 28th and again via email on the 29th. Someone from the company checked my LinkedIn account. Order was then shipped on the 30th (3rd calendar day and 2nd business day). Until the moment I had my part on the test bench and it was checking good, I wasn't sure if this was a scam because of how bizarre the order process was. Here's how it normally works: I give you money, right away you tell me you got my money, and at the start of the next shipping day you ship my part and tell me the tracking number. Maybe a follow up call to see if everything went well with my order and to sell me more stuffs. Take 3 days to get back to me while you check my Linkedin profile is more of a bad date senario. Price was well below market so I might purchase a discounted part again; however, if it were at or near market rate, I wouldn't.
Response from Vista IT GroupAug 12, 2019
We work hard to make sure our customers receive high-quality equipment, fast, and at an exceptional price - We’re sorry to hear that your experience was less-than-excellent. I’ve asked one of our eCommerce Business Specialists to reach out to you so that we can learn from this experience, and do better in the future!


