customer
Extremely high pressure sales - so glad I didn't use them
This is a long review, if it is TL;DR then the cliff notes version is don't touch these guys with someone else’s 10 foot pole. They are shockingly bad. I am not affiliated with ANY solar company in anyway, I am just a regular guy on the street, considering solar. I genuinely hope you are reading this review before the sales people get to your home. If they already have, then I genuinely hope they haven’t been able to pressure you into signing. I don't know how they have any positive reviews at all, but I have seen them (even on google). Maybe employees of Vision Solar and with family members have been busy writing them. If you are inclined to believe these positive reviews I urge you to check them on out the better business bureau website for the genuine lowdown. I was cold called and promised it wouldn't be a high pressure sales visit, and I would be given a year after the visit to mull the proposal over. He even said he would call back after the sales visit to check in and make sure the sales reps were respectful and that I had a good experience (complete shocker, he didn't call back). On to the visit - total high pressure sales and wanted to sign me up immediately. Started out the online paperwork for me even though I hadn't said I would sign. They said, just sign now and then you get 3 days to cancel. They said "Why do you need to think about it anyway, even if you take a week, nothing is going to change". My wife was in bed sick with covid and they insisted I bother her and talk it through with her immediately. I did talk with her and she agreed with me, not to sign. I told the sales reps, then one of them said, "just sign it anyway. a week on the couch might be a good break from your wife" with a misogynistic grin. I am not making this up. All the while, he was acting like I owed him something because he showed up for the sales visit. They then said if they leave today then my quoted price would go from $195 per month to $260. When I said I would need to think about it he asked if I would take their solar offer if it was free. I said yes. He then said that proves I am not serious about solar. Good job this guy isn't a lawyer. Ummm, nope. I am serious about it, and will be getting it installed, just not by them. They pressure you in to signing right there, because they know if they leave without your commitment then you will research them on line (as you are doing now) and will never give them your business. Any high pressure sales tactics are ALWAYS a red flag. If anyone pressures you to sign without giving you time to think about it then run, very fast. The reviews of people that did sign and use them are on the Better Business Bureau - I really urge you to read them. They mostly complain about very poor communication, non-functional systems, bad support and rude customer service, but you should look for yourself. If they cold call you then just hang up as soon as you hear the words Vision Solar. I really don't write many reviews, the ones I write are mostly positive too, but please consider all the time I took to write this. It wasn't for fun and wasn't for my own benefit. If I can save someone else the bother of having to deal with these guys then it will have been worth it.



